HubSpot Sales Hub reviews

We like the data entry. We like using it to store info on our biz contacts

A little confusing and we don’t always use it as a result

The HubSpot Sales Hub is my go-to product for managing my own sales and those of my sales team. The general board view with customizable sales stages (and win probabilities) give a great overview of the sales funnel.
The cards shown in the board view can be partly customized too - to show eg. MRR and one-fees that are closely linked to our products.

Maintaining the deals in HubSpot (or in any other CRM) still takes effort. The Gmail/email integration helps much to have all emails tracked, but for me at least the CRM doesn't always feel like the part where I handle all client cases - it's a system where I need to track things. Adding Traitspotter (to see client personality insights) changed this quite much already, but it still feels like extra work to enter stuff in CRM.

It is user friendly, has its flow and very low learning curve for those who are using it for the first time

Sometimes it is not that easy to catch if it fails to associate an owner for example, sometimes you simply have to dig through the data

Hubspot provides all the core tools and functionality right out of the gate to ensure sales teams have what they need to get started. If they want to expand Hubspot's capabilities, they can subscribe to additional features such as their marketing tools. This gives businesses the ability to pick and choose what features they need to help control cost.

Hubspot gets more expensive with the more features that you need. It ends up costing more than comparable sales tools once you've started to add on features.

Nobody should get a CRM without trying out Hubspot first, it is by far the best one.

nothing to not like, they do everything OK

Even in the free version the benefit you can generate with this tool is immense.

The list building and mailing functions are a little bit tricky. You need some time to become familiar with it.

easy to use sales CRM that includes sales engagement tools

I think overall Hubspot is really amazing

-Very easy to setup
- Very easy to implement and train users
- Modern Intuitive Interface
- Very customizable to fit your needs
- Support is 10/10

- So far nothing stands out, I have used Sales Hub 5+ years and it's always my top pick for a CRM.

It is a fantastic product that helps our sales team to keep all the opportunities tracked, review the pipeline and improve our chances to convert sales. It also connects fantastically with the other HubSpot products which helps the whole company.

It is a complex tool (it has to be!) with lots of functionality, but HubSpot's account managers are really helpful and they have a great online directory for help

A lot of features in HubSpot, very powerful tool. Sometimes a little too intimidating to use because it includes a lot of functionalities we don't know how to use (and continue to learn).

Slightly expensive tool even though it's still less than Salesforce. Onboarding process can take a bit of time of its complexity.

HubSpot is easy to implement and very easy to manage on a day to day basis. This product offers very helpful insights into my contacts and how they interact with our content and communications.

I feel like HubSpot is a little stingy on the features they offer at lower price points. They hold on to better features that are too expensive for smaller companies to afford.

1. User interface is really good and attractive.2. Helps to close deals in a great manner.3. Helps manage the sales of the team.

1. There are occasional bugs and glitches in the platform.2. The pricing of the subscription plan was high for me.3. Does not let me change my subject head.

I liked this tools because anybody who have not used this tool can easily learn in couple of days - Ease of use

Sometimes its fails to sync the leads properly with the CRM and it causes the misalignment b/w CRM and HubSpot

Hubspot helps me stay organized with all the leads I'm prospecting and deals I'm working through.

Sometimes you have to go through a lot of clicks to get what you need.

I would rate Hubspot for its CRM its user-friendly interface, integrations, customizable features, strong support and community, robust contact and company management, free accessibility, automation capabilities, and performance tracking and analysis.

I would say the negative aspects of Hubspot CRM are, the need for paid plugins, and complicated pricing structure.

I like how it is a Sales Hub with easy campaign management. A great design that helps with the effectiveness of each email sent.

I don't like the high cost, which might not be such a negative for big businesses.

I liked the fact it was intergrated with my emails so I could send emails directly from the system, also track the emails that had been opened

for someone who may not be good with systems it could have been quite difficult for someone to use.