Housecall Pro reviews

Scheduling appointments, billing and invoicing, and payment processing are done easily and comfortably from my phone.

Nothing to dislike here! Housecall Pro is an excellent software program.

The appointment reminders and automatic communication with clients ensured we kept clear and consistent communication during the jobs. I loved that when a tech was heading to the next job, they could click on the button saying they are on their way to the job and it would automatically send a text to the client with the updated ETA.

The automatic invoice reminders caused some issues for our clients. We did work with real estate transactions that would get paid once the house went to closing. The agents I worked with got a lot of reminder emails and it was difficult to configure the settings around automatic invoice reminders.

At this point nothing. I do not like any company or person withholding money that belongs to me.

After winning credit card disputes Housecall Pro took it upon themselves to withhold depositing my funds which total over 4,000 dollars. They are withholding my money and could would not provide a reason when I started recording the call. They told me to contact there legal department. Funny thing is the record all calls. Best to find a company that actually wants you to succeed.

The staff is incredible and provides a really comprehensive yet efficient demonstration, to start with an then blew my mind with how simple and straight forward the software is, all the whole tending to so many needs that come with being in the cleaning industry.

So far, the only thing I don't like is that I didn't hear about it sooner!

Housecall Pro has incredible billing procedures that maintains accountability.

Housecall Pro is ideal and fruitful in managing payments.

It’s intuitive design and layout are easy on the eyes and pretty self explanatory

Spam with phone calls from a salesman every day until he subscribe to their service

I used to work with Housecall Pro before, decent product.

3 moths ago I received a marketing call from Housecall Pro to go through their demo session in exchange of Amazon card. Spent my time, never received what was offered, already received 5 more calls trying to sell me again. That's the worst start of any relations possible and they never tried to fix that.

One of the most well oiled FSM machines on the market.

Their merchant services partnership is a little bit of a scam, but most are with these all in one systems.

Comprehensive and easy to implement. Our employees like being able to see the schedule and their ability to log in their daily hours for payroll.

The interface with QuickBooks can be quirky depending on the customers payment method.

auto populated address in customer window

every single way to edit customer address, estimates, lack of ability to sign across platforms, customer service not accountable, need one or two same people for same region, or accounts, otherwise they have no skin in the game

The constant flow of information from scheduling the customer to closing the job.

That my technicians try to attach pictures in the app and it is a hit or miss situation.

scheduling jobs in a customizable way tailored to our specific needs and adding attachments that help know more about a job when its being completed from when it was sold.

it does not have inventory management. we have to use another app for this and there isnt anything that integrates in with housecall.

Nothing at all they are not professional and there customer support sucks.

Everything. I did not like them at all 0% rating.

Housecall Pro organised everything easily. It scheduled multiple meetings and calls, perfectly generates invoices and best support in billing and pricing. Customer support solves every query it is an important factor. In it, someone is always available for help.

Housecall Pro has no major downfall in it. If go through it in deep so mobile bugs collect my interest in it. but if ignore only that thing so it was the bucket of the facility which is easily understood by my staff members.

Housecall Pro stands out as a robust business management solution for home service professionals

However, users may find the cost relatively high depending on their business needs

It is affordable. It has an easy to understand user interface. You can reach customer service via email quickly.

It doesn't have easy customizable options. It has restrained perimeters regarding entries and invoicing.

I like everything about Housecall Pro diversified options.

I like everything about Housecall Pro diversified options.

I didn't like anything about the company

They lied to me to get my business by promising a gift card

Service companies may more easily manage their operations thanks to Housecall Pro's ability to streamline their workflow, from setting up appointments and dispatching specialists to billing and taking payments.

In comparison to other business management software, Housecall Pro can be somewhat pricey, especially for small enterprises that might not need all of its capabilities.

Everything you need help with all these questions they’re always there to help you

P there is no I don’t have any cons for this company

I love all the features so far. Just need a GPS for our large trucks that works with this software.

No GPS tracking software compatible. That's really the only Con.