CRM Analytics reviews

Any Salesforce plug-in to your implementation is a benefit, and this is a great one. As long as your data is in Salesforce, you have ample tools to run analytics and build reports.

We have a lot of data NOT in Salesforce, so have to use a third party tool to analyze that data separately. We are looking into Einstein, as they say you can use both external and internal data.

I was a user of Sales Force while working for a larger company. Many of the features were set up by the company, and these tools and features were quite robust. The sales function tools help you keep track of closed sales, opportunities and events meetings and potential leads. Plus you can customize reports to help you determine your success rate and areas to help you grow your business.

I think that due to this CRM being the leader in this space, that it also comes with many many tools and features, which at times can be a little overwhelming. (Although many good trainings on using this software are also available to help).

This software is so user friendly! I am glad we are switching to it.

Nothing needs to be improved, amazing software.

Very great UI systems, and visual pleasing. Able to utilize multiple aspects of data acquisition.

Lots of options that need tutorials and a great deal of direction on the front end.

I use the analytics daily to keep up with my buisness, it reminds me when i haven't spoken to clients. The Dashboard is something I use daily, and it is very user friendly and easy to keep up with my buissness.

Overall I am exteremly happy with Salesforcea and all of the Analytics it provides to make my business easier.

Ease of use, easy to navigate, in addition to the data that Salesforce is able to bring to the table + additional widgets.

Because of the layers of data and reporting, some areas are difficult to get to without clicking multiple times/multiple tabs.

Reporting and analytics mostly easy to customize and generate reporting but could be more intelligent with categories.

Time taken to load each page snd lack of abundant categories to drill down into. Better dashboard as well.

I love how user friendly this is as you can customize the software to your liking and understanding and things are easily accessible.

I would love to have more power on customizing the software as it can be complicated to give instructions to another person to do so for me.

SalesForce has the ability to store many accounts with the customers/clients information and easy to find them and create new account.

The software itself could be a little more nice-looking. I believe it can have several updates to make it easier to use.

・ダッシュボードの作成は操作しやすく、コンテナ機能も備えているため、開発と改修どちらにも有利・動的ダッシュボードなのに、ダッシュボードの挙動が速い・保持できるデータ量が多い・ＧＵＩでカスタマイズできるダッシュボードとグラフの設計が細かく、豊富・全体的にＧＵＩが見やすく、作業負荷が小さい・ＧＵＩで前処理を簡便に行うことができる・ＡｕｔｏＭＬをアドオンでつけることができ、そこで返された結果をダッシュボードでそのまま可視化することができる。ツール間の移動がなく、ストレスフル

・前処理は基本的にＧＵＩをベースとしているので、コードベースでアップロードや改修ができない・ダッシュボードとＥＴＬにはゴミ箱機能やバージョン管理ができない（コピーを作成するしかない）ので、バックアップ用のアプリケーションを作成することが望ましい・日本語でも英語でもインターネット記事が少なく、公式のドキュメントやコミュニティに頼るしかない。

i love how so much information about contacts, leads, accounts can be stored in one holistic software.

salesforce is a great too and i cant really say anything bad about it but if I had to pick I would say that its frustrating how there are 2 different types of Salesforce: lightning and regular.

Easy to configure for the business needs
easy to use on a daily basis
training is relatively easy as well
a good support service
allows integrations via open APIs

can be tricky to understand the configuration and what needs to be updated in order to use the same values in all modules

Data analyses, including predictive data analyses, can be created quickly. The AutoML algorithm automates many tasks. The visualisation is excellent.

Salesforce promotes the product as a solution for Citizien Developers. This is generally true. However, basic knowledge of artificial intelligence and data analysis in general is necessary for the implementation so that added value can be generated.
In addition, individual requirements in dashboards can often only be implemented with increased effort. For this, JSON files have to be adapted, which often leads to many errors.

1. Mobile First: Wave was designed for smartphone and tablet use first, but also works seamlessly on desktop and laptops.

2. Key-value Store: Wave is based on a key-value-store, NoSQL database meaning you can bring all data from 3rd party apps and your desktop into the system easily.

3. Data for All: Wave provides insights and reports for back-end, front-end, end-user and developers to query and analyze the KPIs that interest them.

4. Secure Data: Wave can meet high-level data privacy and data security requirements for analyzing confidential data.

5. Multiple Dashboards: Create dashboards for multiple datasets and to meet a variety of business, departmental and individual KPI analyses.

Data-analysis capabilities aren't well known.

- But It's true that sometimes simpler is better, and the saved lenses and dashboard views and ad-hoc "group, measure, filter, view," and "action" options may cover a lot of needs. But this is a V1 product, and it will undoubtedly take some time to mature.

It was easy to learn to use and easy to switch functions in the usage in my daily use.

I think a help feature wouldn't be amiss in the actual program.

provides with great analytics. Good tool to use. Would definitely recommend. It is certainly better than most softwares out there.

There would be some more features added to it. Still lacks some basic features such as inventory management.

-Build any analytic app for any business need. Through a rich, responsive analytic platform you can customize, connect, and deploy quickly.
-Securely deliver any data, from any source via a 100% native Salesforce cloud service.
-Access to any data :Reports and Dashboards deliver a real-time look at your Salesforce data. Wave goes further to combine data from across your business, helping you explore any data, find new insights, and build dashboards that let data tell a story.

-Easy to explore : Measure. Group. Filter. View. Share. Five actions let you unlock limitless insight. The only platform that lets you easily navigate every data set right from your phone.
-Share on the go : Get answers, share findings — no desktop required. Have a conversation around data. Answer any question with everyone on your team and present your findings from your phone.

The product is nice and simple, which is exactly how products should be.

It's a bit tough to pick up the logic at the beginning when you first use it.

Solid tool. Gets the job done. Easy to setup and manage. The client loved the solution and their sales reps use it frequently. Sometimes it feels like they are still working on new features and thats OK