Seismic reviews

Ease of use, version control is super manageable. Single source of content from our end. Great analytics from LiveSend from sellers and their clients.

Page builder for NewsCenter can improve (I know it's always continuing to grow though)!

Seismic provides an easily accessible repository for all of our most recent marketing materials. Particularly while our teams have been working remotely, WorkSpace has been a great collaborative tool for our marketing team during production. And when Sales asked if the materials on the shared drive were available in the cloud, it felt great to answer affirmatively that they could find everything they need in DocCenter or NewCenter in Seismic.

It would be great if it was easier to publish collateral from WorkSpace to DocCenter, but it's really just a few extra steps to make that happen. The product offers so much functionality it can be overwhelming to determine the right place to start, but the customer success reps are very accessible and helpful in offering insight.

-Saves our client-facing teams a ton of time since they don't have to build the decks for their client calls.
-Ensures consistency in our brand and the goals for the Customer Success department.
-Our reps can get a preview of the content they're building as they customize - our product changes fast, so being able to preview what they're adding is huge.
-Great customization
-Excellent technical support!

-I used a Mac computer, but I have to keep a PC to manage LiveDocs (via PowerPoint) on the backend. This is really painful.
-Would love to see them support content management in Google Slides and export to GSlides for our end users.

Seismic has quickly become the single source of truth for our sales material, allowing us to easily send out informative, accurate, and personalized content to prospects and customers. I really enjoy the WorkSpace feature which allows me to have a personalized view of the content I use the most, and to host documents that are then not made available to a wider audience. Additionally, the LiveSend feature has provided immense benefits by allowing me to see views metrics on the content I send out.

While working on some of the larger content that we personalize, the platform takes longer to respond. It's understandable in that we're dealing with hundreds of slides, and solution is working to create a slide deck or pdf with them.

The content library and bulk upload allows us to keep our sales enablement content clean, tagged and current. The integration with Salesforce and Outlook was simple to set up and deploy.

Without having a highly-technical dedicated internal resource, deployment and setup took a lot longer than we would've liked. Also, we weren't given an "ideal state" checklist so we didn't know what features and components were necessary to exist. The community is extensive and the knowledge base is very in-depth but it was difficult to navigate.

I love having a one-stop-shop for my sales reps. There are updates and product enhancements once a month.

I think some of the product enhancements give sellers too much freedom when it comes to editing marketing collateral.

Being able to retrieve the latest version of a document is incredibly important for our team. Seismic always have everything updated. No need to download a copy, every time you search for it, you can leverage the latest copy and update the document.

One would be the mobile app, which I didn't know existed until I saw the previous questions. That would help a ton. Other than that, not many cons to this software

My team frequently utilizes the Seismic LiveSend feature, which enables us to email sales pamphlets to 20 clients at a time. When clients click on the Doc Link in the email, we are notified, so we know how to better focus our efforts.

I feel as though the document search feature could be improved upon. Sometimes, it is difficult to find exactly what you are looking for.

Easy to set up and access file throughout an organization and protect security of files as necessary. Sharing and tracking is also key.

Cant think of anything at the moment.

Integration with Salesforce is quite good. Ability to consume data from external sources is very helpful

Silverlight admin portal makes me switch from my default browser to access it. General speed could be better.

Being able to store all of our documentation in one location is essential. able to see which is latest files uploaded. as well as being able to see their usage across the company. another key feature we use is LiveSend and LiveInsights being able to track important documentation we send along to customers and track their open rates and time spent.

there are no items that come to mind, the purpose functionality works and the ease of use is high.

The Marketing team loves how easy Seismic is to use and updates. We love having a single source of truth for all our Marketing materials and we love being able to easily update our LiveDocs with one single data source.

Honestly, our team really loves this product. We're sad that there isn't an Oracle Sales Cloud (our CRM) integration into Seismic although we've heard that it is in the works. We see the new SalesForce integrations and get quite jealous.

Our experience with the Customer Success team has been like no other - they are attentive, proactive, and positive. We are constantly hearing about improvements they are making to the platform and how those changes would directly impact our business.

Based on the way the platform was initially integrated into our company, we are finding it hard to make an overhaul to the sellers' view. Since the algorithms take tagging and content properties into account, it's much harder to reorganize the folder hierarchy.

Seismic is very easy to use and has been adopted widely by our company. As part of our sales team, I use Seismic daily to locate marketing/sales materials that can easily be shared with our customers and distributor partners. I also love the using the NewsCenter to find keep an eye out for relevant company announcements that might impact my customers. Finally the WorkSpace is a great way to share files and collaborate with others instead of sending attachments back and forth via email.

I really can't think of anything I would improve about Seismic. It meets all my needs.

SEISMIC is incredibly simple to use. It is very easy to navigate. Simple search terms can be used when looking for different resources. The platform can be integrated into existing portals. It has been invaluable in empowering not only the sales team but developers and other members of the IT team within the organization. The tool is as effective as the information that is uploaded. However, once managed properly, it makes tracking changes and following up on new developments such an easy task.

If I am being honest, I really have never had any real issue with using the platform as it has improved over time. Searching is easy, results are well organized. Initially navigating between the results, accessing documents and going back to the results may not have been very seamless. However, all that has now significantly approved. Again I will say the tool is as powerful as what is uploaded, categorized and made sharable.

I love that Seismic integrates into easy to use tools such as PowerPoint and Word. It allows for virtually any user to become well versed in Seismic.

I wish that there where more reliable delivery options for our sales team. It seems as though bugs with the Outlook plugin are still being resolved.

I love Seismic and the use of the ease of the platform. You can save the favorites that you share within your library for easy access. This platform allows you to share valuable information with your clients and provides a matrix for each piece of material that you have sent. Seismic is a great tool for anyone who shares content and wants to keep a record of who views the material sent to help gauge their audidence.

One thing I wish that could be improved is the link that is shared using Seismic. Clients are so weary downloading links within an email, some customers believe this to be spam.

Easy setup and customization for our sales teams. Updates to the platform are timely and implemented well. Minimal follow-up training needed with our most novice sales reps due to ease of use. Gmail plugin for live send is fantastic

Content manager can be a bit confusing and overwhelming. Our organization barely scratches the surface on what we can do with content manager so it's features are almost too complex.

No opt out option for mass email sends

I like how quick and easy it is to create a file that contains several documents and it allows me to see which marketing materials our clients find the most interesting and useful. Once I was trained on Seismic and learned all of the features of the site, I became very comfortable using it on a daily basis and the data it shares allows my team to focus on specific areas and strategies for prospective and existing clients.

I don't have any cons as of yet. The functionality has been very easy to work with and integrate in my daily business.

Easy to Utilize, easy to figure out and training not needed. Very interactive and self explanatory. Can contain all information needed at a finger tip.

The only thing I could think about changing would be the functionality of live share. Additionally better search engine matching in document words.

I really like that Seismic allows documents to be easily searched, downloaded, and shared. My business is solely based off social media and smartphones, and the fact that I can easily text/send any document with one click is super time saving and helpful!

The mobile scaling of the web page to my smartphone could be a little better.

I like the most that I am able to easily search around for different content to send to my prospects. We even have it organized by what content to send out for each stage. This makes it super easy to know what I should send out to secure a deal. Also, I get very important engagement information that lets me know when someone has opened up my emails that I have sent out!

I think my biggest con is that even if I am the one opening up a document sent out, they still track that and I get notifications even when I view the document.

Seismic helps to reduce the time to communicate with our customers, as there are prepared text/responses/content/videos, I can just select, customize as needed and send!

Love being able to see when my customers open and read my information.

On occasion, an article I really need is listed but the content is unavailable.

It's easy to upload and make changes instantly! LiveDocs are great to use if you need to provide a simple set of materials.

I'd like more flexibility in the software, for example I'd like to see Profiles and LiveDocs become WYSIWYG for users to have a better experience.

Super helpful in my day to day. There are so many resources for us!

The way the information is organized isn’t the best. Sometimes I have difficulty finding what I am looking for