ShippingEasy reviews

I run 2 distinct Shopify stores and my amazon marketplace, all from my single dashboard. We ship many thousands of packages domestically and internationally using UPS, DHL and USPS. I've personally used Shipping Easy every single work day since I signed up 6 years ago! I'm so impressed with how they have grown while continuing to put their customers first. I simply can't imagine starting an e-commerce business without them.

Ha! Must be a trick question! So trick answer. Honestly, over the years any shortcomings or hiccups that I've pointed out have been quickly and thoughtfully resolved.

Super easy to use and you can link all your platforms to make everything even less work! Superb!

There haven't really been any issues that either weren't my own mistake or something the staff could easily help me with.

Good for shippers with steady, establised shipping need. Integrations with marketplace and seller platforms is top notch. I found the ease of integration an the number of platforms available to be the best feature of this software.

Pricing is a bit high for a small shipper. The monthly charge is the same as other shippers, which I still find to be too much.

Easy to use, integrates with my purchasing software.

lots of features that are helpful but I just don't always know how to use.

ShippingEasy has provided all the features and resources we need to grow our business efficiently.

It would be helpful to add features that can more efficiently handle orders that need to be re-shipped after issues such as 'returned to sender', damage, or fulfillment errors. This would mean having the option to automatically send notifications to customers and update orders in Shopify.

Easy to use.
Easy to get customer service and technical help.
[SENSITIVE CONTENT HIDDEN] helped me with email marketing.. really made it work.

I have nothing to note that can be improved.

I love that it is user friendly and Shipping Easy strives to ensure its users have the access to help when needed. Super prompt and efficient.

I am not a techy person so sometimes I dont always know how to fix an issue, HOWEVER the chat feature is amazing for this!

They are making upgrades and enhancements that actual improve the software and save me time. It’s apparent that they care and know first hand what I need as a business.

Nothing. I really can’t think of one con.

I love that its integrated with Lularoe and Bless making it easy to ship.

Tax info was hard to find on my own, but thanks to [SENSITIVE CONTENT HIDDEN], in a few minutes he had it figured out and I was able to print.

What I love most about this program is Everything! Not only does it send our customers shipment notification emails with tracking numbers but you can set up a variety of automated emails for every possible need. Having been in business for over 20 years I have used many different shipping programs, nothing has ever come close to the abilities of what Shipping Easy can do. Since this program has all of your order data it gives you so many options to reach back out to customers. Each day I discover some other feature I am not using that I should be taking advantage of. If I am ever uncertain how something could benefit me or how to set something up their support staff is the best of the best! So Amazing! You can set up numerous stores with infinite ways to reach out to your customers to increase sales. There is simply no other option for us. Shipping Easy makes our job easier, it cuts down on shipping mistakes and saves us time, energy, and money.

The only negative that I have found in 10 months of using Shipping Easy is that you cannot create forms to capture email addresses for those customers that wish to receive newsletters. Currently I do still pay another company that has built in forms on my website making it super easy to capture email addresses. On the bright side, because it does have the ability to send emails to anyone that has placed an order, it does not matter if they signed up, I can still send them an email.

Easy setup and use played a major factor in selecting this product for our customer to use on their website. They were able to hit the ground running once we showed them basics.

As of right now there have not been any issues with this product from our client.

ShippingEasy allows me to easily print FedEx, UPS and USPS labels for my website and eBay Store, and to create labels for my other business shipments. It offers excellent USPS discounts and integrates my FedEx account discounts. It also allows me to ship UPS at discounted rates despite not having an account.

3 small gripes: 1) they don't currently offer 24/7/365 live support which would be nice. 2) when UPS or USPS determines you underpaid for labels, they deduct your account without notice so if you want to contest their adjustments, you have to find them yourself in a timely manner. Otherwise, too bad. 3) their USPS Priority Mail discount is not quite as good as eBay's.

The speed and ease of using all the program components, up to and including individualized help to solve any problems.

Offline options would be wonderful for times internet access is not possible

Shipping Easy is such a simple platform for my shipping needs. I LOVE that it integrates automatically and autogenerates labels the second someone pays. But honestly, the # 1 reason I love Shipping Easy is because I'm not tech savvy at all and their customer service is incredible. I can't even count the # of times I've used their live chat, and the problem is fixed in a matter of second/minutes every time. I LOVE this company.

It's a learning curve for us non techy people in the beginning for sure. But their customer service makes that bearable.

It's very easy to navigate, you can work from anywhere.

I would love to see an app or have it easier to you use on your phone.