ShippingEasy reviews

ShippingEasy

4,8 (1.130)
Krachtige maar toch eenvoudige verzendsoftware

Totaalscore

4,8 /5
(1.130)
Prijs-kwaliteitverhouding
4,8/5
Functies
4,7/5
Gebruiksgemak
4,7/5
Klantenondersteuning
4,9/5

97%
heeft deze app aanbevolen
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1130 reviews

Bryan
Totaalscore
  • Sector: Sportartikelen
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Such a huge fan of Shipping Easy, they do exactly what they promise.

Beoordeeld op 18-7-2018

I get my shipping done quickly and reliably every single day regardless of which storefront, which...

I get my shipping done quickly and reliably every single day regardless of which storefront, which carrier and which destination.

Pluspunten

I run 2 distinct Shopify stores and my amazon marketplace, all from my single dashboard. We ship many thousands of packages domestically and internationally using UPS, DHL and USPS. I've personally used Shipping Easy every single work day since I signed up 6 years ago! I'm so impressed with how they have grown while continuing to put their customers first. I simply can't imagine starting an e-commerce business without them.

Minpunten

Ha! Must be a trick question! So trick answer. Honestly, over the years any shortcomings or hiccups that I've pointed out have been quickly and thoughtfully resolved.

Bahar
Totaalscore
  • Sector: Sportartikelen
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Always there to help

Beoordeeld op 13-8-2019

My favorite part of using this software is their customer support is ALWAYS available lightning...

My favorite part of using this software is their customer support is ALWAYS available lightning fast and fixes any issues immediately.

Pluspunten

Super easy to use and you can link all your platforms to make everything even less work! Superb!

Minpunten

There haven't really been any issues that either weren't my own mistake or something the staff could easily help me with.

JOHN
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Fine service for what they offer.

Beoordeeld op 9-8-2018

Overall experience is good. For the price, the services and features are good. Overall, my...

Overall experience is good. For the price, the services and features are good. Overall, my experience with customer service is that they are pretty helpful. We have been trying to get a feature running for days, and through focus and ingenuity, Melody was able to get it running after a few different attempts with us today.

Pluspunten

Clean design, runs fast, overall offered more than our last software, offered a pretty good introductory discount at the time, easily synced with 3 of our sales avenues at first, customer service is usually pretty fast to respond when contacted

Minpunten

There is at times disconnect with the different stores leading to problems we did not have with another service. I do not always know where the break down is, but shippingeasy won't always connect with eBay or our website. There were unexplained orders that were not ours for items we have never sold that showed up in our shippingeasy account more than once. I have not noticed development of shippingeasy since we first started using. There is a forum page to request development and features, and I do not believe there is any customer requested development done. I would like to know that something "in the pipeline" or "in progress" is actually progressing at all and not simply lip service.

Angela
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks Gratis proef lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 6.0 /10

Good for Intermediate Shippers

Beoordeeld op 22-9-2023

Pluspunten

Good for shippers with steady, establised shipping need. Integrations with marketplace and seller platforms is top notch. I found the ease of integration an the number of platforms available to be the best feature of this software.

Minpunten

Pricing is a bit high for a small shipper. The monthly charge is the same as other shippers, which I still find to be too much.

ashley
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great product!

Beoordeeld op 26-6-2020

Great!

Great!

Pluspunten

Easy to use, integrates with my purchasing software.

Minpunten

lots of features that are helpful but I just don't always know how to use.

Overwogen alternatieven

Stamps.com

Redenen om voor ShippingEasy te kiezen

This is integrated with our purchasing software so I don't have to hand key all addresses and makes it easier.

Redenen om over te stappen op ShippingEasy

This is integrated with our purchasing software so I don't have to hand key all addresses and makes it easier.
Blair
Totaalscore
  • Sector: Consumentengoederen
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great features, easy to use, helpful support

Beoordeeld op 28-5-2020

Pluspunten

ShippingEasy has provided all the features and resources we need to grow our business efficiently.

Minpunten

It would be helpful to add features that can more efficiently handle orders that need to be re-shipped after issues such as 'returned to sender', damage, or fulfillment errors. This would mean having the option to automatically send notifications to customers and update orders in Shopify.

Overwogen alternatieven

ShipStation

Redenen om over te stappen op ShippingEasy

ShippingEasy offered essential features that other products lacked. Their sales and support staff were attentive and helpful.
MaryJo
Totaalscore
  • Sector: Consumentengoederen
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

GREAT Service provider.. they care about the little guy!

Beoordeeld op 9-10-2019

Great service every time. We use this program for many features, including inventory and email...

Great service every time. We use this program for many features, including inventory and email marketing.

Pluspunten

Easy to use.
Easy to get customer service and technical help.
[SENSITIVE CONTENT HIDDEN] helped me with email marketing.. really made it work.

Minpunten

I have nothing to note that can be improved.

Christina
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Incredible Service

Beoordeeld op 11-12-2019

Pluspunten

I love that it is user friendly and Shipping Easy strives to ensure its users have the access to help when needed. Super prompt and efficient.

Minpunten

I am not a techy person so sometimes I dont always know how to fix an issue, HOWEVER the chat feature is amazing for this!

Overwogen alternatieven

Stamps.com

Redenen om over te stappen op ShippingEasy

The ease and support and Lularoe integration!
Denise
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Outstanding customer focus

Beoordeeld op 20-2-2020

Efficiency in purchasing shipping labels from multiple sources. Multiple platform integration. ...

Efficiency in purchasing shipping labels from multiple sources. Multiple platform integration. Soon, inventory management and forecasting.

Pluspunten

They are making upgrades and enhancements that actual improve the software and save me time. It’s apparent that they care and know first hand what I need as a business.

Minpunten

Nothing. I really can’t think of one con.

Lori
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Customer Service

Beoordeeld op 3-3-2020

Shipping easy has been easy to use and customer service has been great. Thank you [SENSITIVE...

Shipping easy has been easy to use and customer service has been great. Thank you [SENSITIVE CONTENT HIDDEN] for your help

Pluspunten

I love that its integrated with Lularoe and Bless making it easy to ship.

Minpunten

Tax info was hard to find on my own, but thanks to [SENSITIVE CONTENT HIDDEN], in a few minutes he had it figured out and I was able to print.

Veronica
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Excellent Shipping App

Beoordeeld op 17-11-2019

For more than five years, ShippingEasy has provided me excellent service. Their customer service is...

For more than five years, ShippingEasy has provided me excellent service. Their customer service is always at reach through the chat feature inside the App, and they always respond immediately. So there is always help at hand. There has not been one time when they have not helped me when I have had the need. Help is always at the speed of light. The commercial rates provided through them are also great!

Pluspunten

As it names states, shipping is very easy with this App. I have been using it since 2014 in a BigCommerce Store with no issues, to ship domestically and internationally using mostly USPS, FedEx and APC. For a very reasonable monthly fee you can connect unlimited stores, so selling through multiple channels becomes a breeze. I have Amazon, eBay and the BigCommerce store all funneled through ShippingEasy and it makes shipping very trouble-free as it syncs everything.

Minpunten

I could not find use for their inventory manage feature, but I can not say it is good or bad, it just did no service for the style of stores and sales I have.n

Overwogen alternatieven

ShipStation

Redenen om over te stappen op ShippingEasy

More Affordable.
Tanya
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

I LOVE LOVE LOVE Shipping Easy. The Best Shipping & Email Marketing Program ever created all...

Beoordeeld op 26-6-2018

Cut down on shipping errors, saved money and time!

Cut down on shipping errors, saved money and time!

Pluspunten

What I love most about this program is Everything! Not only does it send our customers shipment notification emails with tracking numbers but you can set up a variety of automated emails for every possible need. Having been in business for over 20 years I have used many different shipping programs, nothing has ever come close to the abilities of what Shipping Easy can do. Since this program has all of your order data it gives you so many options to reach back out to customers. Each day I discover some other feature I am not using that I should be taking advantage of. If I am ever uncertain how something could benefit me or how to set something up their support staff is the best of the best! So Amazing! You can set up numerous stores with infinite ways to reach out to your customers to increase sales. There is simply no other option for us. Shipping Easy makes our job easier, it cuts down on shipping mistakes and saves us time, energy, and money.

Minpunten

The only negative that I have found in 10 months of using Shipping Easy is that you cannot create forms to capture email addresses for those customers that wish to receive newsletters. Currently I do still pay another company that has built in forms on my website making it super easy to capture email addresses. On the bright side, because it does have the ability to send emails to anyone that has placed an order, it does not matter if they signed up, I can still send them an email.

Allen
Totaalscore
  • Sector: Chemicaliën
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

They take care of you!

Beoordeeld op 3-7-2019

In the two years we have been using ShippingEasy, every time we have a question or odd request,...

In the two years we have been using ShippingEasy, every time we have a question or odd request, they have been impossibly helpful in getting the issue resolved with nearly no wait at all. The individuals I have contacted are all intimately familiar with not only the aspects of their own product, but have a keen understanding of all the carriers they support as well as the platform you may sell from. They know shipping inside and out.

Pluspunten

Everything I need done as far as shipping is concerned, they can handle without issue. The interface is straight-forward and easy to use, plus they work seamlessly with our store and postal carriers. I have never had a bug or issue with the software after over two years of use.

Minpunten

It's hard to come up with something I like the least about this product. Before, we had been doing all of our shipping manually which took hours. Now we can practically automate the process and have easy access to a wealth of information we never had before. I should note that we only take advantage of the shipping aspects of the program and only use one store, so I can't speak on the inventory management or how well it handles multiple platforms.

Roland
Totaalscore
  • Sector: Grafisch ontwerp
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Simple and effective way to ship and track productsj.

Beoordeeld op 6-12-2022

Was very easy to set up and install.

Was very easy to set up and install.

Pluspunten

Easy setup and use played a major factor in selecting this product for our customer to use on their website. They were able to hit the ground running once we showed them basics.

Minpunten

As of right now there have not been any issues with this product from our client.

Overwogen alternatieven

Shippo

Overgestapt van

Shippo
jasmin
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Easy to use software with a caring team

Beoordeeld op 23-8-2019

overall, i love shipping easy. I started using this software when it was first launched a few years...

overall, i love shipping easy. I started using this software when it was first launched a few years ago. They were one of the first companies to provide the label printing ease us upcoming ecommerce businesses needed.

Pluspunten

I love that i can always and i mean ALWAYS get my questions or concerns answered. The staff is amazing and extremely knowledgable. They are patient and are always eager to help out

Minpunten

so far, i havent had major cons, i have been using them for years

Overwogen alternatieven

ShipStation

Redenen om over te stappen op ShippingEasy

better pricing
Theo
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

ShippingEasy is ideal for small to medium e-commerce businesses

Beoordeeld op 4-12-2021

In the old days I would use USPS Click N Ship, eBay Labels and PayPal Labels. Now I use ShippingEasy...

In the old days I would use USPS Click N Ship, eBay Labels and PayPal Labels. Now I use ShippingEasy 95% of the time, occasionally

Pluspunten

ShippingEasy allows me to easily print FedEx, UPS and USPS labels for my website and eBay Store, and to create labels for my other business shipments. It offers excellent USPS discounts and integrates my FedEx account discounts. It also allows me to ship UPS at discounted rates despite not having an account.

Minpunten

3 small gripes: 1) they don't currently offer 24/7/365 live support which would be nice. 2) when UPS or USPS determines you underpaid for labels, they deduct your account without notice so if you want to contest their adjustments, you have to find them yourself in a timely manner. Otherwise, too bad. 3) their USPS Priority Mail discount is not quite as good as eBay's.

Paula
Totaalscore
  • Sector: Maritiem
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Easy Peasy, even when you need help

Beoordeeld op 26-11-2019

The flow and speed of shipping our products has dramatically improved since using ShippingEasy....

The flow and speed of shipping our products has dramatically improved since using ShippingEasy. This has saved countless hours and greatly reduce frustration levels.

Pluspunten

The speed and ease of using all the program components, up to and including individualized help to solve any problems.

Minpunten

Offline options would be wonderful for times internet access is not possible

Jessica
Totaalscore
  • Sector: Kleding en mode
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

No contest, Shipping Easy is the best at what it does!

Beoordeeld op 19-1-2017

Shipping Easy lives up to its namesake and offers easy, thorough, and cost-effective assistance for...

Shipping Easy lives up to its namesake and offers easy, thorough, and cost-effective assistance for all of my shipping needs. They've never let me down in Customer Service and make themselves as accessible as possible for even the most time sensitive of situations. They are one of the few services that I recommend by word of mouth, as I feel they will always represent me and my company to the best of their ability.

Pluspunten

The Customer Service is at least 50% of why I love this software. But I also love how simple and clean the design of the program is. It has everything that I need for shipping, without being too overwhelming. I also love the level of communication the site offers with its alert system. It makes me feel quite confident that the software is constantly being cared for.

Minpunten

It would be nice if Shipping Easy could offer Express Shipping for all of the Flate Rate packages sizes USPS offers, instead of just the Flat Rate Padded Envelopes.

James
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

My most recommended software ever

Beoordeeld op 19-9-2018

The biggest benefit that we have seen since using ShippingEasy is the time savings. Before using...

The biggest benefit that we have seen since using ShippingEasy is the time savings. Before using ShippingEasy, we were set up to print all shipping labels out of paypal. 20 orders was a 1/2 day process. Copying and pasting tracking #'s back to my website. Currently we are processing over 100 per day in less than 3 hours.

Pluspunten

I love Shipping Easy for how it greatly streamlines the shipping process. Whether you are just shipping a few packages a week to hundreds per day, it makes the process easy and intuitive. Additionally, the interface between various marketplaces is a life saver. Shipping a vendor fulfilled Amazon order is no different than filling one from our own website. It transfers all shipping info quickly and accurately.
Finally, they have one of the best help desks of any software I have ever seen with quick and accurate responses.

Minpunten

I think the only negative that I have had is with not being able to print a multi box order more easily. It can be done, but only if using thermal transfer type printing.

Jim
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Their Name is what I Get!!

Beoordeeld op 3-10-2019

Shipping Easy makes running an online store easy and saves time from having to research pricing for...

Shipping Easy makes running an online store easy and saves time from having to research pricing for my item on USPS, UPS and Fed Ex websites. They have negotiated rates with UPS and Fed Ex which they pass on to us. Their customer service team is responsive and informed. They always get me back on track quickly. They proactively reach out to help us utilize their tools like Marketing. We are able to send out blast emails to all 4000+ customers about sales, discounts or other products we want to highlight. Cool Stuff!!

Pluspunten

The ease of identifying the most economical method to ship items - USPS, UPS, Fed-Ex. They also offer the ability to access all previous customers via the Marketing segment.

Minpunten

I can't rearrange the icons at the top of my dashboard. Maybe the price....It would be great to have this service for free, but they earn their fees!!

Cynthia
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

ShippingEasy Review

Beoordeeld op 9-12-2019

It's good, I miss the [SENSITIVE CONTENT HIDDEN] days and [SENSITIVE CONTENT HIDDEN] today reminded...

It's good, I miss the [SENSITIVE CONTENT HIDDEN] days and [SENSITIVE CONTENT HIDDEN] today reminded me what old Shipping Easy was like when it was still more tactile and responsive to a customer. Get back there.

Pluspunten

This is actually a great software but this review is specifically for [SENSITIVE CONTENT HIDDEN] customer service this morning. He was absolutely great and really appreciate his quick response. This software is almost perfect, it really is, I like the marketing platform, the notes for customers, and the ease of use for labels.

Minpunten

Ya'all need to fix the issue with captures that go over night not pulling through. Also the inventory needs to be more robust and manage ALL inventory in your store not just previous orders that have been placed. UPC's also need to pull through, not everyone manages by SKU.

Katie
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Shipping Easy is the best!

Beoordeeld op 15-5-2020

outstanding. [SENSITIVE CONTENT HIDDEN] just helped me and was wonderful. Thank you for you amazing...

outstanding. [SENSITIVE CONTENT HIDDEN] just helped me and was wonderful. Thank you for you amazing service and patience with me trying to figure this out!

Pluspunten

Shipping Easy is such a simple platform for my shipping needs. I LOVE that it integrates automatically and autogenerates labels the second someone pays. But honestly, the # 1 reason I love Shipping Easy is because I'm not tech savvy at all and their customer service is incredible. I can't even count the # of times I've used their live chat, and the problem is fixed in a matter of second/minutes every time. I LOVE this company.

Minpunten

It's a learning curve for us non techy people in the beginning for sure. But their customer service makes that bearable.

Randy
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

ALL ABOUT THE CUSTOMER

Beoordeeld op 20-1-2020

I tell as many people as possible how wonderful the customer service is. They are always so...

I tell as many people as possible how wonderful the customer service is. They are always so friendly and even more helpful

Pluspunten

It's very easy to navigate, you can work from anywhere.

Minpunten

I would love to see an app or have it easier to you use on your phone.

Metro
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

ShippingEasy Review

Beoordeeld op 9-6-2020

I woke up this morning and opened up my Shipping Easy this morning and spoke with an extremely...

I woke up this morning and opened up my Shipping Easy this morning and spoke with an extremely helpful and true professional. I have called in to shipping Easy the last 2 days and everyone from [SENSITIVE CONTENT HIDDEN] have been extremely warm and full of knowledge that has benefited me. [SENSITIVE CONTENT HIDDEN] this morning takes the cake. She resolved my issue right away and then proceeded to provide me with a multitude of suggestions to better my processes. This level of customer service should be the standard for any company who wants to get better. [SENSITIVE CONTENT HIDDEN] and the rest of the Shipping Easy Team has made me feel appreciated and cared for. Thank You all for your help.

Pluspunten

The ease if use and customization as well as the interface.

Minpunten

all is well but I wish I did not have the amount (all though small) technical difficulties.

David
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Fantastice Customer support

Beoordeeld op 26-11-2019

I have used Shipping Easy for several years but only after I tried other programs that did not work...

I have used Shipping Easy for several years but only after I tried other programs that did not work for me. I will not mention names, but after getting them there was ZERO HELP from their staff. Then I found ShippingEasy and every step of the way there was always someone there to help me fix what was usually my mistake. I trully love this company

Pluspunten

The software is very user friendly, I guess that is why it is called ShippingEasy. But most of all is the customer support it was not for my account representative (Sensitive Content Hidden), I would be totally lost. She always reminds me when it is time for another campaign or if there is a new feature I need to be looking at. I love the support I have available.

Minpunten

NONE, there is nothing about this program I do not like