QuickBooks Online Advanced reviews

QuickBooks is the best accounting software for established businesses and startups. It offers the best tools to make sure you always have the most accurate financial data possible, no matter what. And their technical support is second to none!

Ability to send invoices via text messages

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Nothing really. We used to have QB desktop and it was pretty solid, but it was clunky for our remote accountant to access the desktop version (possible, just challenging for only our accountant or we could be on the desktop version at a time). Otherwise it the desktop version was great.

Where do I start. Customer service knows 'zero' about the construction industry hence can't relate to questions regarding simple things such as sub-contractor W9 and certificate of insurance (COI) storage. QB desktop has a place for input of COI storage with the addition of 'reminders' when a sub's COI expires. The online version has nothing for this (and this is a big deal for a growing general contractor - keeping track of COI manually is a huge pain). Also, when adding a project (location) for an Existing customer one would think you could go into an Existing customer profile to create a new project - but no, you have to create an entirely new CUSTOMER to do this, when all you are doing is adding a project to an existing Customer. It's baffling. Our accountant also doesn't like QB online and commented it was designed by website designers - not accountants. I agree. We're looking for new accounting software.

Quickbooks has great learning tools and resources to acquire knowledge on how to use their platform. It can take some time getting used to everything (as it does with any system), but once you get the hang of it, it is generally pretty easy to navigate and set things up.

Their customer service is usually pretty helpful for the technical pieces but we had some issues with our billing and they were a complete mess to work with. I guess as long as you are paying your bill, that's all they care about and don't want to waste their time figuring out billing issues. Also, there are a few limitations in a some of their reports that don't seem to make sense and even stumped some of the customer service agents that I had talked to.

I have been thoroughly impressed with QuickBooks Online Advanced. The platform is incredibly intuitive and provides an array of tools and features that make it easy to manage finances. The accounting and invoicing processes are efficient and user-friendly, and the reporting capabilities are comprehensive and accurate.

One of the drawbacks of QuickBooks Online Advanced is the cost of the subscription. While the features are worth the investment, the cost can be steep for small businesses with limited budgets. Additionally, the platform can be complicated to navigate for those with limited accounting experience.

I like that it is universally used so no matter how many different financial professionals from how many different companies I have to deal with they are familiar with the software so there is no learning or teaching curve there.

The biggest flaw I would say is when a new 3rd party program comes out that works well with my business Quickbooks seems to lag behind in having some kind of integration available. Ideally I would like all my softwares so integrate with Quickbooks so that I can use the full power of the system.

I like the integration options available through the web version vs. the desktop version. We have been able to provide advanced reporting utilizing these features.

I wish the Advanced version had the backup feature included and wouldn't require the large additional fee to include this feature. I also wish the budgeting tool was included in the basic version and didn't require a higher level option since budgeting should be done at the basic level for any small business. I also wish the integration to Power Bi was no longer in beta so that functionality can be fully utilized.

Overall the software is easy to use and robust New features have a learning curve as with most things, the online help with this is good.

The price can be daunting for smaller businesses or even individuals

I like the ease of access - and the modernised platform, so it's not old and clunky like some of the other bookkeeping softwares on the market that I've previously used!

It is a little less integration friendly with some other softwares, so that is a bit of a negative point for me.

Online access is convenient. Most clients are already using it. Easy to get accountant access. Bank feeds are superior to the desktop product. Integrates with many different tools through Zapier. Works with a large array of direct 3rd party add ins.

It lacks basic and essential features such as reliable backup/restoration of data, month end closing tools, etc. forcing us to pay third parties to make up for what QBO lacks. The receipt capture is too limited and is very poor at matching transactions if it doesn’t automatically recognize a receipt.

The system is extremely nit picky about which type of transaction you are using in the moment. This is not an issue with QB desktop as you can easily enter almost any type of transaction from the register without the need to tell it what you are doing in advance.

The product does not often get substantive improvements and yet the subscription fees are very high and are increasing over time. Pay more, get the same product.

There are so many features to this software, but my favorite is definitely the online platform. I am able to see the progress of the business through my phone or iPad and not just sitting behind a desk. So much business is done on the road or moving around and having the app easily accessible I can always be in touch with what is going on in the company.

Setting up the new company file was difficult. We were moving from QuickBooks desktop and it had to much data (20 years worth) that we were not able to compress it then upload the information to the new platform. We were able to do batch uploads which did allow us to preserve some data but it did make the transition a little more difficult than it needed to be.

Many new features being updated regularly. Does what we need it to do.

Speed improvements as our file grows is very important.

The software is easy to use and can be accessed by multiple people in multiple locations. There are a multitude of videos available when attempting to do something new.

The cost has increased from $30 to $150 per month, which is a major increase for what doesn't seem like a lot of extra tools. The few things that our company needs cannot be helped with Priority Circle, we need the system to work more like desktop did.

The software was fairly easy to set up and is very easy to use. Very forgiving. Errors can be corrected easily. (with the exceptions noted below)

The recurring transaction feature does not always work as expected.
Accounts or products that are created in error can only be made inactive, not deleted. We now have a lot of extras since the accountant that helped us import our Sage data imported everything twice. We have 2 of all our products and accounts.

For nonprofit accounting, the ability to use classes, projects, etc to keep track of functional expenses and grants is indispensable. Having bank feeds connected saves a lot of time. Being able to have our CPA log in at the same time to look at something is also an improvement over the desktop version.

It is updated a lot so you always have to learn it. We get a nonprofit discount through TechSoup but I know that the regular monthly fee vs purchasing the desktop version would be a barrier if we did not.

For the most part, this software is user friendly. It is organized and efficient and keeping my accounting and bookkeeping for the company on track.

There are several things this software does (or doesn't do) that make it a bit cumbersome. For example, there are certain accounts you cannot load into vendor details because it's not a "cost". But we have "cost of sales" and that is one of our biggest used account but I cannot load it into vendor cards just because it's not a cost account. I don't like the way the reconciliation works. I don't use the automatic feature because it makes it harder than it's worth when I have to go out of the menu altogether for it to register that something that automatically "reconciled" is to be accounting for.

The software is designed to simplify the journey by increasing the quality of the data input during the booking of the transactions and eliminating common mistakes during the process of bookkeeping. I like how the bank feed makes easier every bank reconciliation and provides a lot of information directly from the bank statement.

I do not like that the migration from desktop to online is not easy and the online version has some missing features compared with the desktop version. I also do not like the Inventory module does not have all the information for food products, like expiration date or lot control

Easy to set up and use.
Help section is very useful.
Most everything is intuitive to figure out.
It is great to access information from anywhere and anytime.
Mobile access is good.
The Pay Now feature with invoices is very nice and eliminates the need for credit cards.

CHAT feature is hidden deep in trouble shooting.

Overall this product is easy to use and offers the tracking resources our company needs. I also love the add-ons for processing payroll and the merchant services. It is a seamless, easy process for me to process payroll at a fraction of the cost of payroll processing companies. Also, I have yet to find a per transaction cost lower that Intuit's Merchant Services, plus it cuts the amount of work I would have to do if I used an outside credit card processor. I also like that this is cloud-based, online software that I can access from any computer at home and at work (or even at a coffee shop).

When I have a question or need assistance, the customer service has not been as good as I would expect to support what is, in my opinion, such a great software. QBO Advanced, however, has upgraded with a service called Priority Circle.

-The customer service is on point every time. They are super helpful and can help you with errors and questions of any sorts. Any time I have had to contact them, they are quick and helpful. They also are kind!
-New Features added all the time

- Wont save the date to the actual date. It saves the last date you put in, which can be a really huge error later if you didnt change the date and went about your day.
-Prices tripled and they did add a ton of features, they arent really used by my size company and we had to get the upgraded version for ONE feature we use, which feels like waste

Easy to use, is easy tp customize to our agency need,

ability to change transactions once created and posted to the General Ledger

That it is accessible by many people in our organization in real time and that access is customizable by user. It has many of the desktop features that we like, including the ability to use a lot of classes and accounts and customizable reporting. I love being able to have many windows of it open in order to compare between accounts or items I am working on.

I have worked with Quickbooks since the 1990s and therefore am a desktop user. I am used to the keyboard shortcuts and the ability to upload data for invoicing, deposits and journal entries. That minimal columns can be uploaded is really frustrating and it is time consuming to hand enter items, especially if our processors don't download their data to QB.
I do not like that I cannot use a desktop version to clean up items in the online version. I really liked the accountant versions in desktop.

What I like most about QuickBooks Online Advanced is how easy it makes my job. Everything from running reports, managing the Chart of Accounts, and reconciling my accounts at the end of the month is very simple with QuickBooks Online Advanced.

I think that what I like least is when there is a new feature and I have to learn how it affects my process. But I can say that QuickBooks Online Advance makes it easy to learn the new features or processes.

Quickbooks is easy to use and understand. The functionality for reports easy is to manipulate. Editing, uploading, and closing periods is great. There is also some good add on's to upload entries and statements. We use bill.com and these two programs work well together.

There is some quirky things. Especially integrating bill.com with in with it. Sometimes it is not so much complicated accounting but more so hard to navigate the software to make things happen the way you want. For example, putting things through bill and trying to hit a receivable account is not possible. Or manually entering and invoice and having it paid from a receivable account. Little things like this.

I like that the software is very easy to use and user-friendly. When I joined my company, I had no prior experience to using any kind of accounting/bookkeeping software and had no issues with picking up on QuickBooks easily. Pretty simple to pull the information you need, ideal for a small-to-medium sized company.

My biggest complaint with this software has to be the glitches. My company heavily relies on QuickBooks and it is a daily part of my work. We often have issues with QuickBooks not loading properly, getting error messages such as "504 Gateway Time-out", having to switch between the desktop app and the browser version because one or the other is not working. Because these issues impede on my daily work, I can't give this software a higher rating.