Hier is onze lijst met apps voor Customer success software. Met filters kun je de resultaten beperken om precies dat te vinden waarnaar je op zoek bent.

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De eerste contextbewuste helpdesksoftware in de sector.
Zoho Desk is een webgebaseerde klantenservicetoepassing die jouw bedrijf helpt om sterkere relaties met klanten op te bouwen. Meer informatie over Zoho Desk
Geïntegreerde verkoop- en marketingsoftware voor groeiende teams
EngageBay is alles-in-één software voor marketing, verkoop en service-automatisering die de marketingverkoop automatiseert door een combinatie van het genereren van leads, e-mailmarketing, marketing automation, CRM en betrokkenheid via sociale media. EngageBay helpt bedrijven bij het verwerven, betrokken maken, ontwikkelen en sluiten van leads... Meer informatie over EngageBay
Cloudgebaseerde klantenservice-oplossing voor bedrijven van elke omvang
HubSpot Service Hub is een cloudgebaseerd klantenserviceplatform dat helpt om de processen voor het beheer van vragen van klanten te vereenvoudigen en de klantbetrokkenheid te verbeteren. Hiermee kunnen gebruikers verbinding maken met klanten via livechat, één-op-één communicatie met klanten, conversatiebots, en meer. Meer informatie over HubSpot Service Hub
Analyses voor klantensucces
Gainsight maakt gebruik van big data-analyse vanuit meerdere bronnen van klantinformatie om bruikbare inzichten te genereren voor het beheren van klantenbehoud, het verminderen van opzeggingen, het stimuleren van upsell en meer. Meer informatie over Gainsight
100% gratis toolpakket voor CRM, samenwerking en communicatie
Bitrix24 is een gratis cloudgebaseerd en open source samenwerkingsplatform met tools voor CRM, documentbeheer, taakopgave, tijdbeheer, en projectmanagement. Wereldwijd gebruikt door meer dan 5 miljoen bedrijven. Meer informatie over Bitrix24
Software voor e-mailbeheer en gedeelde inbox voor teams
Front biedt een eenvoudige manier voor teams om in één enkel samenwerkingsplatform e-mailinboxen ([email protected], [email protected], enz.), chat, sociale media en sms-berichten te beheren. Meer informatie over Front
Lean workflow en business process management (BPM)
Het Pipefy-platform stelt managers in staat om complexe processen en workflows te standaardiseren en uit te voeren via een Kanban-achtige gebruikerservaring, zonder dat er IT, technische vaardigheden of professionele diensten voor nodig zijn. Meer informatie over Pipefy
Customer success solution for SaaS businesses
Custify is a cloud-based customer success platform designed to help SaaS businesses manage customer engagement and churn rate in the recurring revenue model. Key features include KPI tracking, activity creation, task assignment, client communications, and audience segmentation. Meer informatie over Custify
Geweldige klantenservice begint met betere helpdesksoftware
LiveAgent is een webgebaseerde helpdeskoplossing waarmee je supporttickets van meerdere kanalen kunt beheren, waaronder telefoon, livechat en sociale media. Meer informatie over LiveAgent
Verkoop- en marketing-CRM voor groeiende bedrijven
Agile CRM combineert krachtige functies voor automatisering, telefonie, internet, mobiel, e-mail, sociale media en planningsfuncties om het gehele klantentraject effectief te beheren. Meer informatie over Agile CRM
Klantenservicesoftware in de cloud
Zendesk is een cloudgebaseerde oplossing voor klantenservicesoftware die wordt vertrouwd door meer dan 40.000 organisaties wereldwijd. Bedrijven zoals Groupon, Box en Zappos gebruiken Zendesk om de kosten te verlagen, de productiviteit te verhogen en de klanttevredenheid te verhogen. Zendesk is geliefd bij zowel klantenserviceteams als hun klanten... Meer informatie over Zendesk
Cloudgebaseerde callcentersoftware voor verkoop- en ondersteuningsteams
CloudTalk is een cloudgebaseerde callcenteroplossing voor verkoop- en ondersteuningsteams die de productiviteit, klanttevredenheid en de omzet willen verbeteren. Integreer CloudTalk met bestaande tools, koop telefoonnummers uit meer dan 80 landen, gebruik meer dan 40 geavanceerde functies en hou in realtime de teamprestaties in de gaten. Meer informatie over CloudTalk
Verzamel realtime feedback van klanten met behulp van het NPS-framework.
AskNicely is feedbacksoftware voor klanten om bedrijven te helpen hun klantervaring te verbeteren en de groei te versnellen aan de hand van het NPS-raamwerk (net promoter score, netto promotiescore). Meer informatie over AskNicely
Loyalty marketing and gift card management
Preferred Patron provide customer loyalty and gift card management programs to businesses of all sizes, across many diverse industries Meer informatie over Preferred Patron Loyalty
Customer engagement & retention for subscription businesses
ChurnZero is a customer engagement & retention platform for customer success teams of subscription-based businesses to reduce churn & increase renewals Meer informatie over ChurnZero
Reputation management with reviews, social & SEO tools
NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO! Meer informatie over NiceJob
Support, Simplified.
Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve. Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk. And it’s a more personal experience for your... Meer informatie over Groove
We help you get virtual business done™
Liveoak is a conferencing & collaboration platform which combines real-time collaboration, live conferencing, identity verification, and secure eSignature Meer informatie over Liveoak Technologies
Cloud Call Center Solutions
3CLogic is a leading cloud contact center platform providing advanced and scalable speech-enabled (IVR, ACD, CTI, Click to Call, Screen Pop, Speech Analytics, Reporting) offerings for leading CRMs, including ServiceNow, Salesforce, and MS Dynamics for global enterprises and customer service teams. Meer informatie over 3CLogic
Create customer journey maps, personas & impact maps online
UXPressia is a platform building customer maps to enhance user experience & visualization via customer journey mapping, personas & impact mapping techniques Meer informatie over UXPressia
Product user experience software for product & UX teams
Userpilot is a cloud-based product experience platform designed for customer success & product teams to onboard users and increase product adoption through behavior-triggered experiences. The code-free solution allows users to create, manage & A/B test flows, customize the user interface, and more. Meer informatie over Userpilot
NPS solution for flexible data collection & analysis
SurveyMonkey CX is an NPS solution that enables businesses to collect, understand, and act on their customer feedback. Trigger personalized surveys through multiple channels, identify improvement areas using advanced analytics, and close the loop with customers by triggering follow-up actions. Meer informatie over SurveyMonkey CX
Powering the Business of Learning
Drive engagement and increase product adoption with interactive online learning experiences. Thought Industries features a suite of powerful, easy-to-use tools that enable organizations to cost-effectively scale their external or customer training programs from a single, robust platform. Meer informatie over Thought Industries
Self-serviceplatform voor ondersteuning en klanteneducatie
Elevio biedt on-demand, self-servicetools voor klantenondersteuning, waaronder beheer van de kennisbasis, contextuele hulp binnen de app, ondersteuning van kanaalintegraties, en meer. Meer informatie over elevio
Customer Onboarding Management for Salesforce
Take your onboarding experience to the next level. Create a repeatable and scalable process to ensure each customer is successful. Meer informatie over Taskfeed
Multi-channel Customer Communication Platform
Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice. Meer informatie over Acquire
Accelerate Revenues with Customer Engagement Management
Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. It allows you to record events from your applications in real time and then analyze them.... Meer informatie over Totango
Subscription & financial metrics in one place
ProfitWell provides free and accurate subscription financial metrics for 6k+ companies by seamlessly integrating with billing systems Meer informatie over ProfitWell
LMS for Customer and Partner Training
Skilljar’s learning management system (LMS) enables businesses to scale their customer and partner training programs. The solution accelerates customer onboarding and engagement by enabling multimedia course creation, an intuitive and mobile-responsive learning environment and CRM data integrations. Meer informatie over Skilljar
Customer Onboarding Success in Salesforce
TaskRay is the modern project management app for you and your team. Use it to quickly track, manage and communicate your work. Drag-and-drop actions, Chatter conversation and a beautiful, clean interface make project management in Salesforce awesome. Meer informatie over TaskRay
Customer success management tool with Outlook integration
AppsForOps Timeline is a customer success software that provides visibility on customer activity spanning the organization's people, processes and systems. View a timeline of all customer activity directly from within an Outlook inbox, and get the whole picture to make the right decisions. Meer informatie over AppsForOps Timeline
Feedback oplossing voor het meten en verbeteren van de candidate experience
Starred stelt recruitment teams in staat om hun Candidate Experience te meten door middel van actiegerichte feedback. Onze software integreert met je ATS en haalt op belangrijke momenten feedback op bij kandidaten en hiring managers. Toonaangevende bedrijven zoals Spotify, VodafoneZiggo, Toast, Coca-Cola, Virgin Atlantic, Glovo, Elastic en... Meer informatie over Starred
Knowledge Management Platform for Customer Service
Unymira's Knowledge Center is a knowledge management platform designed to centralize the internal knowledge of a company in a single & accessible database. It features supports AI-powered search, inter-agent chat, e-learning, social media management, feedback management, & more. Meer informatie over Knowledge Center
Realtime platform voor klantscores
Scoor je klanten in realtime en genereer taken, e-mails en automatische meldingen om je conversieratio te verhogen en opzeggingen te verminderen. Meer informatie over Salesmachine
Cloud-based solution for automating sales operations
SalesDirector.ai is a cloud-based sales force automation solution that helps enterprises facilitate data capture, customer relationship management (CRM) & marketing attribution using artificial intelligence (AI) technology. The centralized platform also enables users to conduct coaching & training. Meer informatie over SalesDirector.ai
Gegevensgestuurde software voor het beheer van klantensucces
Natero is een cloudgebaseerde oplossing voor het beheer van klantensucces die is ontworpen om klantensuccesteams te helpen bij het beheren van klanten, het voorkomen van opzeggingen en het vergroten van accountuitbreidingen. Het platform biedt een scala aan functies, waaronder workflowbeheer, klantintelligentie en gezondheidsscores en meer. Meer informatie over Natero
Comprehensive Product and Customer Success Platform
SmartKarrot is an integrated Product Success and Customer Success Platform, which assists businesses with customer experience management and behavioral analytics. Key features include account health monitoring, granular segmentation, feedback collection and notifications. Meer informatie over SmartKarrot
Online klantenservices voor B2B-software
inSided is een zeer configureerbare, volledige SaaS selfservice-oplossing die je helpt de ondersteuning op te schalen, klantensucces mogelijk te maken en de acceptatie van producten te verhogen door de kracht van je eigen community te benutten, of die van deskundige gebruikers. Meer informatie over inSided
The Most Powerful Customer Success Software.
Amity is the world's most powerful Customer Success software. Amity, senses changes in customer health recommends the right actions and measures effectiveness. Meer informatie over Amity
App store optimization and review management solution
AppFollow is a cloud-based mobile analytics solution which assists businesses of all sizes with review management and competitor analysis. Its key features include channel attribution, revenue tracking, social sharing, sentiment analysis, keyword tracking, task assignment and conversion tracking. Meer informatie over AppFollow
Video Chat, Cobrowsing, Screen sharing, Certified signature
Video Chat, Cobrowsing, Screen Sharing, Document sharing, Certified online signature for customer service and for secure online transactions. Sessions can be recorded, encrypted and store at client's location. Solution can be white-labeled. Salesforce or other CRM integration available too. Meer informatie over VeriShow
Pushes customer engagement further than traditional CRMs
Creedenz CXM facilitates Enterprise business users to encourage, drive and manage customer engagement across core areas of sales, marketing, services and more Meer informatie over Creedenz CXM
Automation, insights and best practices to grow a business.
The Armatic platform enhances the power of your existing accounting/ ERP software and your existing CRM system with workflow automation, powerful business intelligence and fully integrated cross-department communications functionality to automate tasks in finance, sales, support, HR and operations. Meer informatie over Armatic
Net Promoter Score & customer experience management software
Promoter.io’s Net Promoter System is a cloud-based Net Promoter Score (NPS) software which allows businesses to capture customer feedback & assess the loyalty of customer relationships, with the aim of driving growth & reducing customer churn. Promoter offers a guided best-practice approach to NPS. Meer informatie over Promoter.io
Customer Success Software
Kilterly is a customer success software which helps businesses of all sizes manage & maintain customer engagement & loyalty with centralized data insight & automated communication tools such as onboarding & retention campaigns, surveys, and scoring alerts. Meer informatie over Kilterly
Feedback capture and analysis solution
Vocally by Docsie is a feedback management solution, which helps organizations manage user feedback collection for software or online content portals. The platform captures user engagement videos, allowing managers to analyze customer behavior & gain visibility into improvement opportunities. Meer informatie over Vocally
Self-service customer success & knowledge base platform
MindTouch is a scalable, self-service customer support platform & knowledge base. MindTouch helps companies understand and connect with their buyers & customers Meer informatie over MindTouch
Net Promoter Score® to measure, act, monetize and grow your customer base.
CustomerGauge is a Software-as-a-Service (SaaS) platform that uses Net Promoter® to measure and report on customer feedback in real time. Because CustomerGauge already has all the pieces in place – end-to-end and fully integrated – a program can be up and running much faster than comparable in-house programs. It sends over 5 million emails on... Meer informatie over CustomerGauge
In-app feedback platform for collecting NPS data
SatisMeter is an in-app feedback solution that collects NPS data based on distinc usage patterns from web and mobile apps, as well as email Meer informatie over SatisMeter
Customer Success Software
Akita is Customer Success software that helps you reduce churn and increase revenue from your existing customers through up-sell, cross-sell and expansion. Akita provides your CSMs with customer health scores, playbooks, intelligent alerts, customer journey management tools, success KPIs, and more. Meer informatie over Akita
Cloud-based Learning Management System
Intellum's Exceed LMS is the first Open Asset Learning Management System on the market. Meer informatie over Exceed LMS
Key account management software
Maintain key customer accounts with cloud-based collaboration, real-time insights, and the personalized attention valuable customers demand Meer informatie over Kapta
AI-based customer success solution for Salesforce & Dynamics
Komiko is an artificial intelligence based platform for customer success management and account management. Designed for sales teams, Komiko integrates with Salesforce and Microsoft Dynamics to capture emails, events, and content, measures and scores engagement, and recommends success playbooks Meer informatie over Komiko
User research platform for teams and product people
ConfirmKit is a user research platform that helps product organizations of all sizes to discover what their users really want. ConfirmKit helps product teams to conduct, analyze and store qualitative data from user interviews, highlight patterns / trends in data, and ultimately improve their product Meer informatie over ConfirmKit
Customer experience software with journey mapping tools
CFN Insight is a web-based customer experience solution for businesses of all sizes that provides features such as a customer journey map, data visualization, scorecarding, and training courses to ensure teams are up to date on all aspects of a customer's experience with their product. Meer informatie over CFN Insight
Customer success, engagement, and satisfaction tracking
Strikedeck is a customer success and engagement platform with real-time customer health scoring, workflow automation, and customer success planning tools. Other features include pre-created or customized workflow recipes, playbooks, task management, alerts, reports, and email sync. Meer informatie over Strikedeck