---
description: Gratis overzicht van de beste Callcenter software. De beste systemen in één oogopslag voor een snelle en slimme softwareselectie. Filter op prijsmodel, functies en gebruikersscores, en vind de software die bij jouw bedrijf past.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Callcenter software - Beste tools en softwareleveranciers | GetApp Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Callcenter software](https://www.getapp.nl/directory/275/call-center/software)

# Callcenter software

Canonical: https://www.getapp.nl/directory/275/call-center/software

Pagina: 1 / 6\
Volgende: [Volgende pagina](https://www.getapp.nl/directory/275/call-center/software?page=2)

> Callcenter software helpt organisaties bij het beheren van hun inkomende en uitgaande telefonische communicatie met klanten. Een callcenter oplossing kan worden gebruikt voor activiteiten in verband met marketing, verkoop, productondersteuning en vragen van klanten. Een dergelijke oplossing matcht bellers automatisch met bestaande database-items en voegt nieuwe bellers toe aan het klantenbestand. De oplossing zet bellers in een wachtrij, wijst hen toe aan beschikbare medewerkers en geeft medewerkers van het callcenter toegang tot klantgegevens. Zo kunnen ze eerdere gesprekslogs kunnen bekijken voordat ze een oproep behandelen. De oplossing kan ook worden gebruikt voor follow-ups, verzoeken om feedback en input van de supervisor via call barging en andere technieken. Callcenter tools kunnen terugkerende processen helpen stroomlijnen, medewerkers volledig inzicht geven in gesprekslogs en eerdere vragen, supervisors een nauwkeurig beeld geven van de prestaties van het callcenter en snelle ondersteuning van klanten mogelijk maken. Callcenter tracking software biedt een lange lijst van functies. Dit is inclusief gespreksregistratie, opname en automatische gespreksdistributie om ervoor te zorgen dat aan elk gesprek de juiste medewerker wordt toegewezen. De software wordt ook geleverd met interactieve spraakherkenning voor begroetingen, wachtrijen en invoer van klantgegevens. Een andere functie is wachtrijbeheer, waarmee lopende gesprekken kunnen worden beheerd. Hoewel callcenter software gewoonlijk wordt gezien als een soort zakelijk telefoonsysteem of VoIP (Voice over Internet Protocol), blijft callcenter software zich ontwikkelen en uitbreiden naar kanalen als e-mail, instant messaging, live chat, SMS en sociale media. In de loop der jaren is de scheidslijn tussen contact center software en klantenservice software vervaagd. Vergelijk verschillende producten op GetApp om de beste callcenter software voor jouw bedrijf in Nederland te vinden.

-----

## Producten

1. [3CX](https://www.getapp.nl/software/103409/3cx) — 4.4/5 (465 reviews) — Gehoste telefooncentrale met CRM-integratie en mobiele apps
2. [LiveAgent](https://www.getapp.nl/software/91301/liveagent) — 4.7/5 (1772 reviews) — Geweldige klantenservice begint met betere helpdesksoftware
3. [Dialfire](https://www.getapp.nl/software/119803/dialfire) — 4.8/5 (26 reviews) — Cloudgebaseerde software voor uitgaande callcenters
4. [CommPeak Dialer](https://www.getapp.nl/software/2069424/commpeak-dialer) (0 reviews) — De predictive dialer in de cloud die de productiviteit verhoogt
5. [Newfies-Dialer](https://www.getapp.nl/software/105253/newfies-dialer) — 5.0/5 (4 reviews) — Automatische belfunctie voor het genereren van leads en telemarketing
6. [Webex Suite](https://www.getapp.nl/software/10375/webex) — 4.4/5 (7398 reviews) — Spraak- en videoconferenties met schermdeling
7. [Zendesk Suite](https://www.getapp.nl/software/9448/zendesk) — 4.4/5 (4078 reviews) — Klantenservicesoftware in de cloud
8. [Freshdesk](https://www.getapp.nl/software/10317/freshdesk) — 4.5/5 (3412 reviews) — Online klantenondersteuningssoftware en helpdeskoplossing
9. [Zoho Desk](https://www.getapp.nl/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — De eerste contextbewuste helpdesksoftware in de sector.
10. [RingEX](https://www.getapp.nl/software/105173/ringcentral-mvp) — 4.2/5 (1202 reviews) — RingCentral Office - compleet zakelijk telefoonsysteem
11. [Bitrix24](https://www.getapp.nl/software/90602/bitrix24) — 4.2/5 (989 reviews) — 100% gratis toolpakket voor CRM, samenwerking en communicatie
12. [Nextiva](https://www.getapp.nl/software/91289/nextiva) — 4.6/5 (916 reviews) — Vereenvoudigen van de bedrijfscommunicatie
13. [Salesforce Service Cloud](https://www.getapp.nl/software/91754/salesforce-1-service-cloud) — 4.5/5 (824 reviews) — Klantenservice- en ondersteuningssoftware
14. [Talkdesk](https://www.getapp.nl/software/100659/talkdesk) — 4.5/5 (733 reviews) — Toonaangevende cloudgebaseerde software voor contactcenters.
15. [CallHippo](https://www.getapp.nl/software/107461/callhippo) — 4.4/5 (679 reviews) — Virtueel telefoonsysteem voor teams in verkoop, marketing en ondersteuning
16. [GoTo Connect](https://www.getapp.nl/software/103797/goto-connect) — 4.5/5 (668 reviews) — De allereerste echt uniforme spraak- en video-oplossing.
17. [ActivTrak](https://www.getapp.nl/software/110667/activtrak) — 4.5/5 (589 reviews) — Gratis volgen van medewerkers en analyses van teamgedrag
18. [NiCE CXone](https://www.getapp.nl/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloudgebaseerde software voor contactcenters
19. [Dialpad](https://www.getapp.nl/software/103849/dialpad-sell) — 4.2/5 (562 reviews) — Cloudgebaseerd communicatieplatform voor ondernemingen
20. [Agile CRM](https://www.getapp.nl/software/102073/agile-crm) — 4.1/5 (524 reviews) — Verkoop- en marketing-CRM voor groeiende bedrijven
21. [Twilio](https://www.getapp.nl/software/90610/twilio-communications-platform) — 4.4/5 (501 reviews) — Biedt spraak en berichten aan jouw web- en mobiele toepassingen.
22. [HubSpot Sales Hub](https://www.getapp.nl/software/101107/hubspot-saleshub) — 4.5/5 (498 reviews) — Freemium e-mailproductiviteit en tracking voor verkoopteams.
23. [Five9](https://www.getapp.nl/software/91276/five9) — 4.2/5 (481 reviews) — Cloudgebaseerde software voor contact- en callcenters
24. [Aircall](https://www.getapp.nl/software/100333/aircall) — 4.2/5 (459 reviews) — Telefoonsysteem voor ondersteunings- en verkoopteams
25. [Convoso](https://www.getapp.nl/software/8280/cloud-predictive-dialer) — 4.5/5 (387 reviews) — Converteer meer leads in minder tijd.

-----

Pagina: 1 / 6\
Volgende: [Volgende pagina](https://www.getapp.nl/directory/275/call-center/software?page=2)

## Gerelateerde categorieën

- [Zakelijke telefoonsystemen](https://www.getapp.nl/directory/1099/business-phone-systems/software)
- [Predictive dialer software](https://www.getapp.nl/directory/849/predictive-dialer/software)
- [VoIP-software](https://www.getapp.nl/directory/107/voip/software)
- [Call recording software](https://www.getapp.nl/directory/935/call-recording/software)
- [Telefonie software](https://www.getapp.nl/directory/294/telephony/software)

## Links

- [Bekijk op GetApp](https://www.getapp.nl/directory/275/call-center/software)
- [Alle categorieën](https://www.getapp.nl/directory)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
| de | <https://www.getapp.de/directory/275/call-center/software> |
| de-AT | <https://www.getapp.at/directory/275/call-center/software> |
| en | <https://www.getapp.com/customer-service-support-software/call-center/> |
| en-AE | <https://www.getapp.ae/directory/275/call-center/software> |
| en-AU | <https://www.getapp.com.au/directory/275/call-center/software> |
| en-CA | <https://www.getapp.ca/directory/275/call-center/software> |
| en-GB | <https://www.getapp.co.uk/directory/275/call-center/software> |
| en-IE | <https://www.getapp.ie/directory/275/call-center/software> |
| en-NZ | <https://www.getapp.co.nz/directory/275/call-center/software> |
| en-SG | <https://www.getapp.sg/directory/275/call-center/software> |
| en-ZA | <https://www.getapp.za.com/directory/275/call-center/software> |
| es | <https://www.getapp.es/directory/275/call-center/software> |
| es-CL | <https://www.getapp.cl/directory/275/call-center/software> |
| es-CO | <https://www.getapp.com.co/directory/275/call-center/software> |
| es-MX | <https://www.getapp.com.mx/directory/275/call-center/software> |
| fr | <https://www.getapp.fr/directory/275/call-center/software> |
| fr-BE | <https://fr.getapp.be/directory/275/call-center/software> |
| fr-CA | <https://fr.getapp.ca/directory/275/call-center/software> |
| nl | <https://www.getapp.nl/directory/275/call-center/software> |
| nl-BE | <https://www.getapp.be/directory/275/call-center/software> |
| pt | <https://www.getapp.com.br/directory/275/call-center/software> |
| pt-PT | <https://www.getapp.pt/directory/275/call-center/software> |

-----

## Gestructureerde gegevens

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Nederland","address":{"@type":"PostalAddress","addressLocality":"Amsterdam","addressRegion":"NH","postalCode":"1101","streetAddress":"De Entree 79 1101 BH Amsterdam Nederland"},"description":"Beoordeel, vergelijk en evalueer software voor het kleinbedrijf. GetApp Nederland biedt software, SaaS- en cloudapps, onafhankelijke evaluaties en reviews.","email":"info@getapp.nl","url":"https://www.getapp.nl/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.nl/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"GetApp Nederland","url":"https://www.getapp.nl/","@id":"https://www.getapp.nl/#website","@type":"WebSite","publisher":{"@id":"https://www.getapp.nl/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.nl/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Callcenter software","description":"Gratis overzicht van de beste Callcenter software. De beste systemen in één oogopslag voor een snelle en slimme softwareselectie. Filter op prijsmodel, functies en gebruikersscores, en vind de software die bij jouw bedrijf past.","url":"https://www.getapp.nl/directory/275/call-center/software","about":{"@id":"https://www.getapp.nl/directory/275/call-center/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.nl/directory/275/call-center/software#breadcrumblist"},"@id":"https://www.getapp.nl/directory/275/call-center/software#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.getapp.nl/directory/275/call-center/software#itemlist"},"publisher":{"@id":"https://www.getapp.nl/#organization"},"inLanguage":"nl","isPartOf":{"@id":"https://www.getapp.nl/#website"}},{"@id":"https://www.getapp.nl/directory/275/call-center/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Startpagina","position":1,"item":"/","@type":"ListItem"},{"name":"Callcenter software","position":2,"item":"https://www.getapp.nl/directory/275/call-center/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Callcenter software - Beste tools en softwareleveranciers | GetApp Nederland 2026","@context":"https://schema.org","@id":"https://www.getapp.nl/directory/275/call-center/software#itemlist","@type":"ItemList","itemListElement":[{"name":"3CX","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8663d1da-3218-4167-880b-5e33336ea327.png","url":"https://www.getapp.nl/software/103409/3cx","@type":"ListItem"},{"name":"LiveAgent","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.nl/software/91301/liveagent","@type":"ListItem"},{"name":"Dialfire","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/abada65a-83aa-429b-b19a-637d4e7388eb.png","url":"https://www.getapp.nl/software/119803/dialfire","@type":"ListItem"},{"name":"CommPeak Dialer","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d60a768-d7f4-4944-a478-73b660a2a5db.png","url":"https://www.getapp.nl/software/2069424/commpeak-dialer","@type":"ListItem"},{"name":"Newfies-Dialer","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9d1a1e2b-a330-4988-a1ce-763f1e79152b.png","url":"https://www.getapp.nl/software/105253/newfies-dialer","@type":"ListItem"},{"name":"Webex Suite","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e60c0fa1-f0d4-40ac-a412-0b2261b1f9a0.png","url":"https://www.getapp.nl/software/10375/webex","@type":"ListItem"},{"name":"Zendesk Suite","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.nl/software/9448/zendesk","@type":"ListItem"},{"name":"Freshdesk","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.nl/software/10317/freshdesk","@type":"ListItem"},{"name":"Zoho Desk","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.nl/software/10036/zoho-desk","@type":"ListItem"},{"name":"RingEX","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3766495d-3c37-44ed-ae0c-4ccd24835955.png","url":"https://www.getapp.nl/software/105173/ringcentral-mvp","@type":"ListItem"},{"name":"Bitrix24","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.nl/software/90602/bitrix24","@type":"ListItem"},{"name":"Nextiva","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c9a24305-2ac4-4413-b037-d2dbb1e6a1b0.png","url":"https://www.getapp.nl/software/91289/nextiva","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.nl/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"Talkdesk","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af9001c5-04d1-4792-a867-0f398f0658c7.png","url":"https://www.getapp.nl/software/100659/talkdesk","@type":"ListItem"},{"name":"CallHippo","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0933a2a1-8401-453d-9b22-6ac653d9cba1.png","url":"https://www.getapp.nl/software/107461/callhippo","@type":"ListItem"},{"name":"GoTo Connect","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/420d013e-1667-4846-a909-0e533179fe7d.jpeg","url":"https://www.getapp.nl/software/103797/goto-connect","@type":"ListItem"},{"name":"ActivTrak","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9cae89ed-a243-4669-b100-8251f130721a.png","url":"https://www.getapp.nl/software/110667/activtrak","@type":"ListItem"},{"name":"NiCE CXone","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.getapp.nl/software/8391/incontact-call-center-software","@type":"ListItem"},{"name":"Dialpad","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5aa0307-b356-4584-b6b2-69dff89aafb3.png","url":"https://www.getapp.nl/software/103849/dialpad-sell","@type":"ListItem"},{"name":"Agile CRM","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.getapp.nl/software/102073/agile-crm","@type":"ListItem"},{"name":"Twilio","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5f8535c3-3270-467d-a3bf-db8b9a2d0fc3.png","url":"https://www.getapp.nl/software/90610/twilio-communications-platform","@type":"ListItem"},{"name":"HubSpot Sales Hub","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63cf513a-7fc5-44fd-a340-e97ba7db1c90.png","url":"https://www.getapp.nl/software/101107/hubspot-saleshub","@type":"ListItem"},{"name":"Five9","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.getapp.nl/software/91276/five9","@type":"ListItem"},{"name":"Aircall","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc9c553a-b0c5-4095-b932-9ce0c85e3255.png","url":"https://www.getapp.nl/software/100333/aircall","@type":"ListItem"},{"name":"Convoso","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/689f3e71-cf5e-436f-9e79-09a0d3b9d3a9.png","url":"https://www.getapp.nl/software/8280/cloud-predictive-dialer","@type":"ListItem"}],"numberOfItems":25}
</script>