---
description: Ontdek de populairste gratis tools voor Callcenter software en vergelijk gebruikersreviews, prijzen, functies en gratis demoversies.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: De beste gratis software en tools voor Callcenter software | GetApp Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Gratis Callcenter software](https://www.getapp.nl/directory/275/call-center/software)

# Callcenter software

Canonical: https://www.getapp.nl/directory/275/call-center/software

Pagina: 1 / 4\
Volgende: [Volgende pagina](https://www.getapp.nl/directory/275/call-center/pricing/free/software?page=2)

> Callcenter software helpt organisaties bij het beheren van hun inkomende en uitgaande telefonische communicatie met klanten. Een callcenter oplossing kan worden gebruikt voor activiteiten in verband met marketing, verkoop, productondersteuning en vragen van klanten. Een dergelijke oplossing matcht bellers automatisch met bestaande database-items en voegt nieuwe bellers toe aan het klantenbestand. De oplossing zet bellers in een wachtrij, wijst hen toe aan beschikbare medewerkers en geeft medewerkers van het callcenter toegang tot klantgegevens. Zo kunnen ze eerdere gesprekslogs kunnen bekijken voordat ze een oproep behandelen. De oplossing kan ook worden gebruikt voor follow-ups, verzoeken om feedback en input van de supervisor via call barging en andere technieken. Callcenter tools kunnen terugkerende processen helpen stroomlijnen, medewerkers volledig inzicht geven in gesprekslogs en eerdere vragen, supervisors een nauwkeurig beeld geven van de prestaties van het callcenter en snelle ondersteuning van klanten mogelijk maken. Callcenter tracking software biedt een lange lijst van functies. Dit is inclusief gespreksregistratie, opname en automatische gespreksdistributie om ervoor te zorgen dat aan elk gesprek de juiste medewerker wordt toegewezen. De software wordt ook geleverd met interactieve spraakherkenning voor begroetingen, wachtrijen en invoer van klantgegevens. Een andere functie is wachtrijbeheer, waarmee lopende gesprekken kunnen worden beheerd. Hoewel callcenter software gewoonlijk wordt gezien als een soort zakelijk telefoonsysteem of VoIP (Voice over Internet Protocol), blijft callcenter software zich ontwikkelen en uitbreiden naar kanalen als e-mail, instant messaging, live chat, SMS en sociale media. In de loop der jaren is de scheidslijn tussen contact center software en klantenservice software vervaagd. Vergelijk verschillende producten op GetApp om de beste callcenter software voor jouw bedrijf in Nederland te vinden.

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## Producten

1. [3CX](https://www.getapp.nl/software/103409/3cx) — 4.4/5 (468 reviews) — Gehoste telefooncentrale met CRM-integratie en mobiele apps
2. [Dialfire](https://www.getapp.nl/software/119803/dialfire) — 4.8/5 (27 reviews) — Cloudgebaseerde software voor uitgaande callcenters
3. [CommPeak Dialer](https://www.getapp.nl/software/2069424/commpeak-dialer) (0 reviews) — De predictive dialer in de cloud die de productiviteit verhoogt
4. [Newfies-Dialer](https://www.getapp.nl/software/105253/newfies-dialer) — 5.0/5 (4 reviews) — Automatische belfunctie voor het genereren van leads en telemarketing
5. [Webex Suite](https://www.getapp.nl/software/10375/webex) — 4.4/5 (7416 reviews) — Spraak- en videoconferenties met schermdeling
6. [Zendesk Suite](https://www.getapp.nl/software/9448/zendesk) — 4.4/5 (4094 reviews) — Klantenservicesoftware in de cloud
7. [Freshdesk](https://www.getapp.nl/software/10317/freshdesk) — 4.5/5 (3486 reviews) — Online klantenondersteuningssoftware en helpdeskoplossing
8. [Zoho Desk](https://www.getapp.nl/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — De eerste contextbewuste helpdesksoftware in de sector.
9. [LiveAgent](https://www.getapp.nl/software/91301/liveagent) — 4.7/5 (1789 reviews) — Geweldige klantenservice begint met betere helpdesksoftware
10. [RingEX](https://www.getapp.nl/software/105173/ringcentral-mvp) — 4.2/5 (1206 reviews) — RingCentral Office - compleet zakelijk telefoonsysteem
11. [Bitrix24](https://www.getapp.nl/software/90602/bitrix24) — 4.2/5 (1005 reviews) — 100% gratis toolpakket voor CRM, samenwerking en communicatie
12. [Salesforce Service Cloud](https://www.getapp.nl/software/91754/salesforce) — 4.5/5 (832 reviews) — Klantenservice- en ondersteuningssoftware
13. [Talkdesk](https://www.getapp.nl/software/100659/talkdesk) — 4.5/5 (734 reviews) — Toonaangevende cloudgebaseerde software voor contactcenters.
14. [CallHippo](https://www.getapp.nl/software/107461/callhippo) — 4.4/5 (693 reviews) — Virtueel telefoonsysteem voor teams in verkoop, marketing en ondersteuning
15. [GoTo Connect](https://www.getapp.nl/software/103797/GoTo-Connect) — 4.5/5 (671 reviews) — De allereerste echt uniforme spraak- en video-oplossing.
16. [ActivTrak](https://www.getapp.nl/software/110667/activtrak) — 4.5/5 (591 reviews) — Gratis volgen van medewerkers en analyses van teamgedrag
17. [NiCE CXone](https://www.getapp.nl/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Cloudgebaseerde software voor contactcenters
18. [Dialpad](https://www.getapp.nl/software/103849/dialpad-sell) — 4.2/5 (571 reviews) — Cloudgebaseerd communicatieplatform voor ondernemingen
19. [Agile CRM](https://www.getapp.nl/software/102073/agile-crm) — 4.1/5 (526 reviews) — Verkoop- en marketing-CRM voor groeiende bedrijven
20. [Twilio](https://www.getapp.nl/software/90610/twilio-communications-platform) — 4.4/5 (513 reviews) — Biedt spraak en berichten aan jouw web- en mobiele toepassingen.
21. [HubSpot Sales Hub](https://www.getapp.nl/software/101107/hubspot-saleshub) — 4.5/5 (506 reviews) — Freemium e-mailproductiviteit en tracking voor verkoopteams.
22. [Aircall](https://www.getapp.nl/software/100333/aircall) — 4.2/5 (466 reviews) — Telefoonsysteem voor ondersteunings- en verkoopteams
23. [Convoso](https://www.getapp.nl/software/8280/cloud-predictive-dialer) — 4.5/5 (395 reviews) — Converteer meer leads in minder tijd.
24. [Vonage Business Communications](https://www.getapp.nl/software/102429/vonage-business) — 4.0/5 (321 reviews) — Cloudgebaseerde zakelijke VoIP-telefoondienst
25. [Kixie PowerCall & SMS](https://www.getapp.nl/software/104961/kixie-powercall) — 4.6/5 (295 reviews) — De snelste manier om meer verkoopgesprekken te voeren.

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Pagina: 1 / 4\
Volgende: [Volgende pagina](https://www.getapp.nl/directory/275/call-center/pricing/free/software?page=2)

## Gerelateerde categorieën

- [Klantenservice software](https://www.getapp.nl/directory/231/customer-service/software)
- [Call recording software](https://www.getapp.nl/directory/935/call-recording/software)
- [Telefonie software](https://www.getapp.nl/directory/294/telephony/software)
- [Auto-dialer software](https://www.getapp.nl/directory/1067/auto-dialer/software)
- [Predictive dialer software](https://www.getapp.nl/directory/849/predictive-dialer/software)

## Links

- [Bekijk op GetApp](https://www.getapp.nl/directory/275/call-center/software)
- [Alle categorieën](https://www.getapp.nl/directory)

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