---
description: Gratis overzicht van de beste Knowledge management tools. De beste systemen in één oogopslag voor een snelle en slimme softwareselectie. Filter op prijsmodel, functies en gebruikersscores, en vind de software die bij jouw bedrijf past.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Knowledge management tools - Beste tools en softwareleveranciers | GetApp Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Knowledge management tools](https://www.getapp.nl/directory/257/knowledge-management/software)

# Knowledge management tools

Canonical: https://www.getapp.nl/directory/257/knowledge-management/software

Pagina: 1 / 6\
Volgende: [Volgende pagina](https://www.getapp.nl/directory/257/knowledge-management/software?page=2)

> Kennismanagement software wordt gebruikt om informatie over mensen, processen, praktijken, cultuur en content binnen een organisatie op te slaan, te delen en op te vragen. Dit soort oplossingen wordt ook wel knowledge management software genoemd. Ze helpen werknemers bij het identificeren en organiseren van de kennispool van het bedrijf. Dat wordt gedaan door een ‘enige bron van waarheid’ op te bouwen die gemakkelijk toegankelijk en vindbaar is en kan worden aangepast aan verschillende groepen van gebruikers. Deze kennispool kan bestaan uit industrievoorschriften, bedrijfsbeleid, handleidingen, gebruikershandleidingen, beroepservaring of diverse andere vormen van kennis. Kennismanagement tools kunnen worden gebruikt door medewerkers die met klanten te maken hebben en andere medewerkers of klanten die de voorkeur geven aan zelfbediening boven het verzamelen, opslaan en ophalen van informatie. Met dergelijke software kunnen professionals vragen beantwoorden door in realtime gegevensbestanden, forums, casestudy's en zelfstudies te raadplegen. Ook kunnen mogelijk ticketing-systemen worden vervangen door kunstmatige intelligentie, zoals natuurlijke taalverwerking, machinaal leren en gevolgtrekkingen op basis van intenties. Omdat ze de noodzaak om informatie bij elke zoekopdracht opnieuw op te zoeken verminderen, kunnen ze bedrijven efficiënter maken. Door informatie sneller beschikbaar te maken voor klanten, kan deze software ook de klantervaring verbeteren, de tevredenheid verhogen en helpen bij het omzetten van leads. Typische functies van knowledge management tools zijn content- en kennisbankbeheer, zelfbedieningsportalen en integraties met externe software via API-koppelingen. Knowledge management software kan worden beschouwd als een subcategorie van CMS. Ze kunnen ook een aanvulling vormen op helpdesk- of training software. Vergelijk verschillende systemen op GetApp om de beste kennmismanagement tool voor jouw organisatie in Nederland te vinden.

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## Producten

1. [Zoho Desk](https://www.getapp.nl/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — De eerste contextbewuste helpdesksoftware in de sector.
2. [Freshdesk](https://www.getapp.nl/software/10317/freshdesk) — 4.5/5 (3408 reviews) — Online klantenondersteuningssoftware en helpdeskoplossing
3. [Document360](https://www.getapp.nl/software/120723/document360) — 4.7/5 (290 reviews) — Software voor kennisbanken en documentatie
4. [Confluence](https://www.getapp.nl/software/90949/confluence) — 4.5/5 (3663 reviews) — Maak, organiseer en bespreek het werk met je team
5. [Aha\!](https://www.getapp.nl/software/106671/aha) — 4.7/5 (561 reviews) — 's Werelds populairste software voor productstrategie en marketingplanning.
6. [Elium](https://www.getapp.nl/software/9697/elium) — 4.8/5 (41 reviews) — Slimme kennisbanken voor wereldwijde activiteiten en klantenservice
7. [Happeo](https://www.getapp.nl/software/113459/happeo) — 4.6/5 (38 reviews) — Platform voor digitale samenwerking op de werkplek en sociaal intranet
8. [Yonyx](https://www.getapp.nl/software/91207/agi-self-service) — 4.7/5 (256 reviews) — Beslissingsboomgestuurde interactieve handleidingen voor de klantenservice
9. [Slack](https://www.getapp.nl/software/91563/slack) — 4.7/5 (24046 reviews) — Eén enkele plek voor teamcommunicatie en werkstromen
10. [Wix](https://www.getapp.nl/software/90955/wix) — 4.4/5 (10606 reviews) — Platform voor website-ontwerp en -publicatie
11. [monday.com](https://www.getapp.nl/software/91734/monday-com) — 4.6/5 (5726 reviews) — Projectmanagement eenvoudig gemaakt
12. [Microsoft SharePoint](https://www.getapp.nl/software/90850/sharepoint) — 4.4/5 (5412 reviews) — Platform voor samenwerking en contentbeheer
13. [Connecteam](https://www.getapp.nl/software/105401/connecteam) — 4.6/5 (5058 reviews) — Breng gratis nauwkeurigheid naar je urenstaten en facturen
14. [Zendesk Suite](https://www.getapp.nl/software/9448/zendesk) — 4.4/5 (4072 reviews) — Klantenservicesoftware in de cloud
15. [Notion](https://www.getapp.nl/software/132111/notion) — 4.7/5 (2709 reviews) — Tool voor project- en taakbeheer
16. [LiveAgent](https://www.getapp.nl/software/91301/liveagent) — 4.7/5 (1753 reviews) — Geweldige klantenservice begint met betere helpdesksoftware
17. [Bitrix24](https://www.getapp.nl/software/90602/bitrix24) — 4.2/5 (984 reviews) — 100% gratis toolpakket voor CRM, samenwerking en communicatie
18. [TeamSupport](https://www.getapp.nl/software/8670/teamsupport) — 4.5/5 (848 reviews) — B2B klantenservicesoftware
19. [Salesforce Service Cloud](https://www.getapp.nl/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) — Klantenservice- en ondersteuningssoftware
20. [Microsoft Viva Engage](https://www.getapp.nl/software/10029/yammer) — 4.2/5 (819 reviews) — Intern sociaal bedrijfsnetwerk om verbinding te maken en te communiceren
21. [JIRA Service Management](https://www.getapp.nl/software/91811/jira-service-management) — 4.5/5 (763 reviews) — Eenvoudige Service Desk gebouwd op Jira
22. [Freshservice](https://www.getapp.nl/software/91351/freshservice) — 4.5/5 (685 reviews) — Een complete tool voor IT-servicebeheer (ITSM) voor bedrijven
23. [Guru](https://www.getapp.nl/software/123167/guru) — 4.8/5 (639 reviews) — Webgebaseerde oplossing voor wagenparkbeheer
24. [SolarWinds Service Desk](https://www.getapp.nl/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — Software voor IT-servicedesk en middelenbeheer
25. [SysAid](https://www.getapp.nl/software/90863/sysaid) — 4.5/5 (511 reviews) — Krachtige servicedesk en eenvoudig te gebruiken, modulaire ITSM-tool

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Pagina: 1 / 6\
Volgende: [Volgende pagina](https://www.getapp.nl/directory/257/knowledge-management/software?page=2)

## Gerelateerde categorieën

- [ IT-ticketing systemen](https://www.getapp.nl/directory/3479/it-ticketing-systems/software)
- [CMS-systemen](https://www.getapp.nl/directory/276/content-management-system-cms/software)
- [Intranet software](https://www.getapp.nl/directory/1037/intranet/software)
- [DMS-systemen](https://www.getapp.nl/directory/284/document-management/software)
- [Collaboration software](https://www.getapp.nl/directory/335/web-collaboration/software)

## Links

- [Bekijk op GetApp](https://www.getapp.nl/directory/257/knowledge-management/software)
- [Alle categorieën](https://www.getapp.nl/directory)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
| de | <https://www.getapp.de/directory/257/knowledge-management/software> |
| de-AT | <https://www.getapp.at/directory/257/knowledge-management/software> |
| en | <https://www.getapp.com/collaboration-software/knowledge-management/> |
| en-AE | <https://www.getapp.ae/directory/257/knowledge-management/software> |
| en-AU | <https://www.getapp.com.au/directory/257/knowledge-management/software> |
| en-CA | <https://www.getapp.ca/directory/257/knowledge-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/257/knowledge-management/software> |
| en-IE | <https://www.getapp.ie/directory/257/knowledge-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/257/knowledge-management/software> |
| en-SG | <https://www.getapp.sg/directory/257/knowledge-management/software> |
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| es-CO | <https://www.getapp.com.co/directory/257/knowledge-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/257/knowledge-management/software> |
| fr | <https://www.getapp.fr/directory/257/knowledge-management/software> |
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| fr-CA | <https://fr.getapp.ca/directory/257/knowledge-management/software> |
| nl | <https://www.getapp.nl/directory/257/knowledge-management/software> |
| nl-BE | <https://www.getapp.be/directory/257/knowledge-management/software> |
| pt | <https://www.getapp.com.br/directory/257/knowledge-management/software> |
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