---
description: Ontdek de populairste gratis tools voor Knowledge management tools en vergelijk gebruikersreviews, prijzen, functies en gratis demoversies.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: De beste gratis software en tools voor Knowledge management tools | GetApp Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Gratis Knowledge management tools](https://www.getapp.nl/directory/257/knowledge-management/software)

# Knowledge management tools

Canonical: https://www.getapp.nl/directory/257/knowledge-management/software

Pagina: 1 / 5\
Volgende: [Volgende pagina](https://www.getapp.nl/directory/257/knowledge-management/pricing/free/software?page=2)

> Kennismanagement software wordt gebruikt om informatie over mensen, processen, praktijken, cultuur en content binnen een organisatie op te slaan, te delen en op te vragen. Dit soort oplossingen wordt ook wel knowledge management software genoemd. Ze helpen werknemers bij het identificeren en organiseren van de kennispool van het bedrijf. Dat wordt gedaan door een ‘enige bron van waarheid’ op te bouwen die gemakkelijk toegankelijk en vindbaar is en kan worden aangepast aan verschillende groepen van gebruikers. Deze kennispool kan bestaan uit industrievoorschriften, bedrijfsbeleid, handleidingen, gebruikershandleidingen, beroepservaring of diverse andere vormen van kennis. Kennismanagement tools kunnen worden gebruikt door medewerkers die met klanten te maken hebben en andere medewerkers of klanten die de voorkeur geven aan zelfbediening boven het verzamelen, opslaan en ophalen van informatie. Met dergelijke software kunnen professionals vragen beantwoorden door in realtime gegevensbestanden, forums, casestudy's en zelfstudies te raadplegen. Ook kunnen mogelijk ticketing-systemen worden vervangen door kunstmatige intelligentie, zoals natuurlijke taalverwerking, machinaal leren en gevolgtrekkingen op basis van intenties. Omdat ze de noodzaak om informatie bij elke zoekopdracht opnieuw op te zoeken verminderen, kunnen ze bedrijven efficiënter maken. Door informatie sneller beschikbaar te maken voor klanten, kan deze software ook de klantervaring verbeteren, de tevredenheid verhogen en helpen bij het omzetten van leads. Typische functies van knowledge management tools zijn content- en kennisbankbeheer, zelfbedieningsportalen en integraties met externe software via API-koppelingen. Knowledge management software kan worden beschouwd als een subcategorie van CMS. Ze kunnen ook een aanvulling vormen op helpdesk- of training software. Vergelijk verschillende systemen op GetApp om de beste kennmismanagement tool voor jouw organisatie in Nederland te vinden.

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## Producten

1. [Aha\!](https://www.getapp.nl/software/106671/aha) — 4.7/5 (565 reviews) — 's Werelds populairste software voor productstrategie en marketingplanning.
2. [Slack](https://www.getapp.nl/software/91563/slack) — 4.7/5 (24219 reviews) — Eén enkele plek voor teamcommunicatie en werkstromen
3. [Wix](https://www.getapp.nl/software/90955/wix) — 4.4/5 (10793 reviews) — Platform voor website-ontwerp en -publicatie
4. [monday AI Work Platform](https://www.getapp.nl/software/91734/monday-com) — 4.6/5 (6121 reviews) — Bezoekersregistratie voor KMO's, gemaakt in België
5. [Microsoft SharePoint](https://www.getapp.nl/software/90850/sharepoint) — 4.4/5 (5469 reviews) — Platform voor samenwerking en contentbeheer
6. [Connecteam](https://www.getapp.nl/software/105401/connecteam) — 4.6/5 (5317 reviews) — Breng gratis nauwkeurigheid naar je urenstaten en facturen
7. [Zendesk Suite](https://www.getapp.nl/software/9448/zendesk) — 4.4/5 (4094 reviews) — Klantenservicesoftware in de cloud
8. [Confluence](https://www.getapp.nl/software/90949/confluence) — 4.5/5 (3720 reviews) — Maak, organiseer en bespreek het werk met je team
9. [Freshdesk](https://www.getapp.nl/software/10317/freshdesk) — 4.5/5 (3486 reviews) — Online klantenondersteuningssoftware en helpdeskoplossing
10. [Notion](https://www.getapp.nl/software/132111/notion) — 4.7/5 (2834 reviews) — Tool voor project- en taakbeheer
11. [Zoho Desk](https://www.getapp.nl/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — De eerste contextbewuste helpdesksoftware in de sector.
12. [LiveAgent](https://www.getapp.nl/software/91301/liveagent) — 4.7/5 (1789 reviews) — Geweldige klantenservice begint met betere helpdesksoftware
13. [Bitrix24](https://www.getapp.nl/software/90602/bitrix24) — 4.2/5 (1005 reviews) — 100% gratis toolpakket voor CRM, samenwerking en communicatie
14. [Salesforce Service Cloud](https://www.getapp.nl/software/91754/salesforce) — 4.5/5 (832 reviews) — Klantenservice- en ondersteuningssoftware
15. [Freshservice](https://www.getapp.nl/software/91351/freshservice) — 4.6/5 (803 reviews) — Een complete tool voor IT-servicebeheer (ITSM) voor bedrijven
16. [JIRA Service Management](https://www.getapp.nl/software/91811/jira-service-management) — 4.5/5 (779 reviews) — Eenvoudige Service Desk gebouwd op Jira
17. [Guru](https://www.getapp.nl/software/123167/guru) — 4.8/5 (640 reviews) — Webgebaseerde oplossing voor wagenparkbeheer
18. [SolarWinds Service Desk](https://www.getapp.nl/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — Software voor IT-servicedesk en middelenbeheer
19. [SysAid](https://www.getapp.nl/software/90863/sysaid) — 4.5/5 (523 reviews) — Krachtige servicedesk en eenvoudig te gebruiken, modulaire ITSM-tool
20. [Flowlu](https://www.getapp.nl/software/110491/flowlu) — 4.8/5 (387 reviews) — Online pakket projectmanagement en samenwerking
21. [M-Files](https://www.getapp.nl/software/91125/m-files) — 4.4/5 (277 reviews) — Software voor documentbeheer
22. [Yonyx](https://www.getapp.nl/software/91207/agi-self-service) — 4.7/5 (259 reviews) — Beslissingsboomgestuurde interactieve handleidingen voor de klantenservice
23. [Caspio](https://www.getapp.nl/software/90524/caspio) — 4.6/5 (249 reviews) — Doe-het-zelf online databasetoepassingen
24. [KnowledgeOwl](https://www.getapp.nl/software/91819/knowledgeowl) — 4.8/5 (240 reviews) — Software voor kennisbank en documentatie
25. [ManageEngine ServiceDesk Plus](https://www.getapp.nl/software/20521/manageengine-service-desk-plus) — 4.4/5 (234 reviews) — Cloudgebaseerde software voor de IT Helpdesk

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Pagina: 1 / 5\
Volgende: [Volgende pagina](https://www.getapp.nl/directory/257/knowledge-management/pricing/free/software?page=2)

## Gerelateerde categorieën

- [Klantenservice software](https://www.getapp.nl/directory/231/customer-service/software)
- [Collaboration software](https://www.getapp.nl/directory/335/web-collaboration/software)
- [ IT-ticketing systemen](https://www.getapp.nl/directory/3479/it-ticketing-systems/software)
- [Knowledge Base Software](https://www.getapp.nl/directory/2823/knowledge-base/software)
- [Helpdesk software](https://www.getapp.nl/directory/287/help-desk-ticketing/software)

## Links

- [Bekijk op GetApp](https://www.getapp.nl/directory/257/knowledge-management/software)
- [Alle categorieën](https://www.getapp.nl/directory)

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