Customer Satisfaction Software

Zendesk
  1841
Cloud customer service software
LiveChat
  713
Premium Customer Service Software for Live Chat & Help Desk
Nicereply
  247
Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Qualtrics
  243
Experience management platform
Nextiva
  169
Simplifying Business Communication
Hotjar
  163
Gain insights & feedback through website & mobile analytics
Grade.us
  150
Review marketing and management platform, white-labeled for agencies and SEOs
Yotpo
  140
Reviews & customer content marketing
SurveyLegend
  128
Mobile-friendly survey management platform
Feedier
  108
Gamified customer engagement & feedback collection tool
AskNicely
  97
Collect real-time customer feedback using the NPS framework
Survey Anyplace
  95
Entertaining Surveys, Serious Results
123FormBuilder
  81
Web forms: as easy as 1-2-3!
Broadly
  81
Online review & reputation management for small businesses
Preferred Patron Loyalty
  74
Loyalty marketing and gift card management
Podium
  67
Review management, reputation software, feedback & webchat
QuickTapSurvey
  64
In-person Surveys, Mobile Forms & Kiosks (Works Offline)
Genesys PureCloud
  59
Mobile-optimized cloud call center with multichannel routing
Tidio
  53
Communicator for businesses. live chat, messenger and email
UserVoice
  51
Build better products with intelligent product feedback
NiceJob
  51
Reputation management with reviews, social & SEO tools
GetMoreReviews
  51
Review generation & reputation monitoring tool
Reputology
  47
Review management for Google, Facebook and more
ReviewTrackers
  46
Review monitoring software for multi-location businesses
xSellco Helpdesk
  41
The only purpose built e‑commerce help desk
Key Survey
  38
Cloud based and on premise survey software
Praiseworthy
  38
Employee recognition & individual feedback management
SurveySparrow
  25
Conversational survey tool
Gainsight
  23
Analytics for customer success
Survicate
  22
The fastest way to collect feedback from customers
zenloop NPS® Platform
  21
Collect, Analyze & Manage Net Promoter Score® (NPS) Feedback
Hippo Video
  20
Video communication & collaboration platform
Acquire
  18
Multi-channel Customer Communication Platform
ClickDesk
  18
Live chat for customer support
Wix Answers
  17
Online help desk & customer support software built by Wix
Starred
  15
Customer feedback solution
Skilljar
  14
LMS for Customer and Partner Training
Retently
  13
Net Promoter Score & customer feedback collection
Totango
  9
Accelerate Revenues with Customer Engagement Management
Salesmachine
  9
Realtime customer scoring platform
Clarabridge CX Social
  8
Customer Engagement & Insights for Social Brands
Customer Thermometer
  8
The one click email customer satisfaction survey - feedback when you need it
Intouch Insight
  8
Solutions for improving CX operational performance
ReviewSpreader
  8
Review acquisition & reputation management for small businesses
CloudCherry 360 Feedback
  7
A real-time customer experience management (CEM) platform
Blue Enterprise Surveys
  7
Online survey & feedback collection tools
Natero
  7
Data-driven customer success management software
Helprace
  6
All-in-one customer service solution
Qualaroo
  5
Customer insight surveys and analysis
Client Heartbeat
  5
Track customer satisfaction to find out what your customers really think about your service, and find out who your unhappy customers are.
RepuGen
  5
Healthcare reputation & review management software
Zonka Feedback
  5
Multi-channel survey & feedback platform
Lithium
  4
Social Media Management Solutions
SightMill
  4
Net Promoter Score (NPS) survey platform
Honestly
  4
Honest employee & customer feedback collection
Promoter.io
  4
Net Promoter Score & customer experience management software
Socialsuite
  4
Impact measurement with measured outcomes
Kilterly
  4
Customer Success Software
Promoter Ninja
  3
Send Net Promoter Score (NPS) surveys to customers
QUALITYWEB 360
  3
Organize documents & information according to IS0 9001
MyFeelBack
  2
Turn customer feedback into business opportunities
MindTouch
  1
Self-service customer success & knowledge base platform
CustomerGauge
  1
Net Promoter Score® to measure, act, monetize and grow your customer base.
SatisMeter
  1
In-app feedback platform for collecting NPS data
Incogneato
  1
Customer satisfaction & feedback collection tool
Canny
  1
Customer feedback & feature request management
MaritzCX
  1
Customer experience management with data collection & reports
WizVille
  1
All-in-one customer feedback management platform
iperceptions
A global leader in Voice of the Customer (VoC) solutions
SimpleFeedback
Cloud-based customer engagement application
The IdeaWall
Forum-based customer feedback collection & prioritization
FoxMetrics
Marketing metric tools for optimizing eCommerce experiences
Q One
All-in-one market research & consumer insight platform