---
description: Gedetailleerde beoordelingen over Genesys Cloud CX: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Genesys Cloud CX met soortgelijke producten.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Genesys Cloud CX reviews, prijzen en scores | GetApp Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Callcenter software](/directory/275/call-center/software) > [Genesys Cloud CX](/software/104597/genesys-cloud) > [Genesys Cloud CX alternatieven](https://www.getapp.nl/alternatives/104597/genesys-cloud)

# Genesys Cloud CX alternatieven

Canonical: https://www.getapp.nl/alternatives/104597/genesys-cloud

> Bekijk de belangrijkste alternatieven voor Genesys Cloud CX. Vergelijk functies, beoordelingen en reviews om de beste software te vinden voor jouw behoeften.

-----

## Belangrijkste alternatieven

1. **3CX** — 4.4/5 (465 reviews) — Gehoste telefooncentrale met CRM-integratie en mobiele apps
   - [Bekijk profiel](https://www.getapp.nl/software/103409/3cx)
   - [Vergelijken met Genesys Cloud CX](https://www.getapp.nl/compare/103409/104597/3cx/vs/genesys-cloud)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Geweldige klantenservice begint met betere helpdesksoftware
   - [Bekijk profiel](https://www.getapp.nl/software/91301/liveagent)
   - [Vergelijken met Genesys Cloud CX](https://www.getapp.nl/compare/91301/104597/liveagent/vs/genesys-cloud)
3. **Convoso** — 4.5/5 (386 reviews) — Converteer meer leads in minder tijd.
   - [Bekijk profiel](https://www.getapp.nl/software/8280/cloud-predictive-dialer)
   - [Vergelijken met Genesys Cloud CX](https://www.getapp.nl/compare/8280/104597/cloud-predictive-dialer/vs/genesys-cloud)
4. **DialedIn CCaaS** — 4.8/5 (314 reviews) — Cloudgebaseerde callcenteroplossing voor het mkb
   - [Bekijk profiel](https://www.getapp.nl/software/104279/chasedata)
   - [Vergelijken met Genesys Cloud CX](https://www.getapp.nl/compare/104279/104597/chasedata/vs/genesys-cloud)
5. **Zendesk Suite** — 4.4/5 (4072 reviews) — Klantenservicesoftware in de cloud
   - [Bekijk profiel](https://www.getapp.nl/software/9448/zendesk)
   - [Vergelijken met Genesys Cloud CX](https://www.getapp.nl/compare/9448/104597/zendesk/vs/genesys-cloud)
6. **Nextiva** — 4.6/5 (914 reviews) — Vereenvoudigen van de bedrijfscommunicatie
   - [Bekijk profiel](https://www.getapp.nl/software/91289/nextiva)
   - [Vergelijken met Genesys Cloud CX](https://www.getapp.nl/compare/91289/104597/nextiva/vs/genesys-cloud)
7. **CXone Mpower** — 4.2/5 (581 reviews) — Cloudgebaseerde software voor contactcenters
   - [Bekijk profiel](https://www.getapp.nl/software/8391/incontact-call-center-software)
   - [Vergelijken met Genesys Cloud CX](https://www.getapp.nl/compare/8391/104597/incontact-call-center-software/vs/genesys-cloud)
8. **Five9** — 4.2/5 (481 reviews) — Cloudgebaseerde software voor contact- en callcenters
   - [Bekijk profiel](https://www.getapp.nl/software/91276/five9)
   - [Vergelijken met Genesys Cloud CX](https://www.getapp.nl/compare/91276/104597/five9/vs/genesys-cloud)
9. **Freshdesk** — 4.5/5 (3408 reviews) — Online klantenondersteuningssoftware en helpdeskoplossing
   - [Bekijk profiel](https://www.getapp.nl/software/10317/freshdesk)
   - [Vergelijken met Genesys Cloud CX](https://www.getapp.nl/compare/10317/104597/freshdesk/vs/genesys-cloud)
10. **Bitrix24** — 4.2/5 (984 reviews) — 100% gratis toolpakket voor CRM, samenwerking en communicatie
    - [Bekijk profiel](https://www.getapp.nl/software/90602/bitrix24)
    - [Vergelijken met Genesys Cloud CX](https://www.getapp.nl/compare/90602/104597/bitrix24/vs/genesys-cloud)
11. **CallHippo** — 4.4/5 (675 reviews) — Virtueel telefoonsysteem voor teams in verkoop, marketing en ondersteuning
    - [Bekijk profiel](https://www.getapp.nl/software/107461/callhippo)
    - [Vergelijken met Genesys Cloud CX](https://www.getapp.nl/compare/104597/107461/genesys-cloud/vs/callhippo)
12. **Zoho Desk** — 4.5/5 (2211 reviews) — De eerste contextbewuste helpdesksoftware in de sector.
    - [Bekijk profiel](https://www.getapp.nl/software/10036/zoho-desk)
    - [Vergelijken met Genesys Cloud CX](https://www.getapp.nl/compare/10036/104597/zoho-desk/vs/genesys-cloud)
13. **UJET** — 4.6/5 (140 reviews) — Platform voor klantinteractie- en ondersteuning met CRM-integratie
    - [Bekijk profiel](https://www.getapp.nl/software/110527/ujet)
    - [Vergelijken met Genesys Cloud CX](https://www.getapp.nl/compare/104597/110527/genesys-cloud/vs/ujet)
14. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Klantenservice- en ondersteuningssoftware
    - [Bekijk profiel](https://www.getapp.nl/software/91754/salesforce-1-service-cloud)
    - [Vergelijken met Genesys Cloud CX](https://www.getapp.nl/compare/91754/104597/salesforce-1-service-cloud/vs/genesys-cloud)
15. **Aircall** — 4.2/5 (458 reviews) — Telefoonsysteem voor ondersteunings- en verkoopteams
    - [Bekijk profiel](https://www.getapp.nl/software/100333/aircall)
    - [Vergelijken met Genesys Cloud CX](https://www.getapp.nl/compare/100333/104597/aircall/vs/genesys-cloud)
16. **JustCall** — 4.1/5 (223 reviews) — Software voor sms-enquêtes voor de gezondheidszorg en e-commercesector
    - [Bekijk profiel](https://www.getapp.nl/software/2047760/justcall)
    - [Vergelijken met Genesys Cloud CX](https://www.getapp.nl/compare/104597/2047760/genesys-cloud/vs/justcall)
17. **Talkdesk** — 4.5/5 (732 reviews) — Toonaangevende cloudgebaseerde software voor contactcenters.
    - [Bekijk profiel](https://www.getapp.nl/software/100659/talkdesk)
    - [Vergelijken met Genesys Cloud CX](https://www.getapp.nl/compare/100659/104597/talkdesk/vs/genesys-cloud)
18. **Gladly** — 4.8/5 (139 reviews) — Gladly is een cloudgebaseerd klantenserviceplatform.
    - [Bekijk profiel](https://www.getapp.nl/software/106673/gladly)
    - [Vergelijken met Genesys Cloud CX](https://www.getapp.nl/compare/104597/106673/genesys-cloud/vs/gladly)
19. **RingCX** — 4.2/5 (253 reviews) — De collaboratieve oplossing voor contactcenters die voortkomt uit de sector
    - [Bekijk profiel](https://www.getapp.nl/software/105435/ringcentral-contact-centre)
    - [Vergelijken met Genesys Cloud CX](https://www.getapp.nl/compare/104597/105435/genesys-cloud/vs/ringcentral-contact-centre)
20. **XCALLY** — 4.8/5 (130 reviews) — Omnichannel contactcenterbeheer
    - [Bekijk profiel](https://www.getapp.nl/software/112271/xcally)
    - [Vergelijken met Genesys Cloud CX](https://www.getapp.nl/compare/104597/112271/genesys-cloud/vs/xcally)

## Gerelateerde categorieën

- [Callcenter software](https://www.getapp.nl/directory/275/call-center/software)
- [Telefonie software](https://www.getapp.nl/directory/294/telephony/software)
- [Contactcenter software](https://www.getapp.nl/directory/593/contact-center/software)
- [Customer engagement software](https://www.getapp.nl/directory/650/customer-engagement/software)
- [Klantenservice software](https://www.getapp.nl/directory/231/customer-service/software)

## Links

- [Bekijk op GetApp](https://www.getapp.nl/alternatives/104597/genesys-cloud)
- [Productprofiel bekijken](https://www.getapp.nl/software/104597/genesys-cloud)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
| de | <https://www.getapp.de/alternatives/104597/genesys-cloud> |
| de-AT | <https://www.getapp.at/alternatives/104597/genesys-cloud> |
| en | <https://www.getapp.com/customer-service-support-software/a/genesys-cloud/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/104597/genesys-cloud> |
| en-AU | <https://www.getapp.com.au/alternatives/104597/genesys-cloud> |
| en-CA | <https://www.getapp.ca/alternatives/104597/genesys-cloud> |
| en-GB | <https://www.getapp.co.uk/alternatives/104597/genesys-cloud> |
| en-IE | <https://www.getapp.ie/alternatives/104597/genesys-cloud> |
| en-NZ | <https://www.getapp.co.nz/alternatives/104597/genesys-cloud> |
| en-SG | <https://www.getapp.sg/alternatives/104597/genesys-cloud> |
| en-ZA | <https://www.getapp.za.com/alternatives/104597/genesys-cloud> |
| es | <https://www.getapp.es/alternatives/104597/genesys-cloud> |
| es-CL | <https://www.getapp.cl/alternatives/104597/genesys-cloud> |
| es-CO | <https://www.getapp.com.co/alternatives/104597/genesys-cloud> |
| es-MX | <https://www.getapp.com.mx/alternatives/104597/genesys-cloud> |
| fr | <https://www.getapp.fr/alternatives/104597/genesys-cloud> |
| fr-BE | <https://fr.getapp.be/alternatives/104597/genesys-cloud> |
| fr-CA | <https://fr.getapp.ca/alternatives/104597/genesys-cloud> |
| nl | <https://www.getapp.nl/alternatives/104597/genesys-cloud> |
| nl-BE | <https://www.getapp.be/alternatives/104597/genesys-cloud> |
| pt | <https://www.getapp.com.br/alternatives/104597/genesys-cloud> |
| pt-PT | <https://www.getapp.pt/alternatives/104597/genesys-cloud> |

-----

## Gestructureerde gegevens

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Genesys Cloud CX","description":"Vind en vergelijk snel de beste alternatieven voor Genesys Cloud CX. Met het uitgebreide overzicht van vergelijkbare programma's kun je snel de juiste software selecteren en rechtstreeks contact opnemen met softwareleveranciers.","url":"https://www.getapp.nl/alternatives/104597/genesys-cloud","about":{"@id":"https://www.getapp.nl/alternatives/104597/genesys-cloud#software"},"breadcrumb":{"@id":"https://www.getapp.nl/alternatives/104597/genesys-cloud#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.nl/alternatives/104597/genesys-cloud#webpage","mainEntity":{"@id":"https://www.getapp.nl/alternatives/104597/genesys-cloud#software"},"isPartOf":{"@id":"https://www.getapp.nl/#website"},"inLanguage":"nl","publisher":{"@id":"https://www.getapp.nl/#organization"}},{"name":"Genesys Cloud CX","url":"https://www.getapp.nl/software/104597/genesys-cloud","@type":"SoftwareApplication","@id":"https://www.getapp.nl/software/104597/genesys-cloud#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.nl/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":262},"offers":{"price":"75","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Startpagina","position":1,"item":"/","@type":"ListItem"},{"name":"Callcenter software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"Genesys Cloud CX","position":3,"item":"/software/104597/genesys-cloud","@type":"ListItem"},{"name":"Genesys Cloud CX alternatieven","position":4,"item":"https://www.getapp.nl/alternatives/104597/genesys-cloud","@type":"ListItem"}],"@id":"https://www.getapp.nl/alternatives/104597/genesys-cloud#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Beste 20 Genesys Cloud CX-alternatieven | GetApp Nederland 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"3CX","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8663d1da-3218-4167-880b-5e33336ea327.png","url":"https://www.getapp.nl/software/103409/3cx","@type":"ListItem"},{"name":"LiveAgent","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.nl/software/91301/liveagent","@type":"ListItem"},{"name":"Convoso","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/689f3e71-cf5e-436f-9e79-09a0d3b9d3a9.png","url":"https://www.getapp.nl/software/8280/cloud-predictive-dialer","@type":"ListItem"},{"name":"DialedIn CCaaS","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ed69191-8b23-404b-ac76-495edf9c5336.png","url":"https://www.getapp.nl/software/104279/chasedata","@type":"ListItem"},{"name":"Zendesk Suite","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.nl/software/9448/zendesk","@type":"ListItem"},{"name":"Nextiva","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c9a24305-2ac4-4413-b037-d2dbb1e6a1b0.png","url":"https://www.getapp.nl/software/91289/nextiva","@type":"ListItem"},{"name":"CXone Mpower","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.getapp.nl/software/8391/incontact-call-center-software","@type":"ListItem"},{"name":"Five9","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.getapp.nl/software/91276/five9","@type":"ListItem"},{"name":"Freshdesk","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.nl/software/10317/freshdesk","@type":"ListItem"},{"name":"Bitrix24","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.nl/software/90602/bitrix24","@type":"ListItem"},{"name":"CallHippo","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0933a2a1-8401-453d-9b22-6ac653d9cba1.png","url":"https://www.getapp.nl/software/107461/callhippo","@type":"ListItem"},{"name":"Zoho Desk","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.nl/software/10036/zoho-desk","@type":"ListItem"},{"name":"UJET","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/08f26b62-5e17-4ee9-9e2c-c04d5b487162.png","url":"https://www.getapp.nl/software/110527/ujet","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.nl/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"Aircall","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc9c553a-b0c5-4095-b932-9ce0c85e3255.png","url":"https://www.getapp.nl/software/100333/aircall","@type":"ListItem"},{"name":"JustCall","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1acfb633-088b-45d2-a490-0a38fc8bb5af.png","url":"https://www.getapp.nl/software/2047760/justcall","@type":"ListItem"},{"name":"Talkdesk","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af9001c5-04d1-4792-a867-0f398f0658c7.png","url":"https://www.getapp.nl/software/100659/talkdesk","@type":"ListItem"},{"name":"Gladly","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.getapp.nl/software/106673/gladly","@type":"ListItem"},{"name":"RingCX","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67f5975a-eb78-4c96-bebb-fb1ca434b76a.png","url":"https://www.getapp.nl/software/105435/ringcentral-contact-centre","@type":"ListItem"},{"name":"XCALLY","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45685011-d719-45eb-bdaa-b47fffd94fd0.png","url":"https://www.getapp.nl/software/112271/xcally","@type":"ListItem"}],"@id":"https://www.getapp.nl/alternatives/104597/genesys-cloud#itemlist","numberOfItems":20}
</script>